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Hanlees Napa Subaru
Napa, CA
556 Reviews
Welcome to Hanlees Napa Subaru
Hanlees Napa Subaru strives as a dealership that stresses the importance of dedication, hard work, and most importantly, family. We are proud to serve the residents of Napa Valley, American Canyon, Vallejo, Sonoma, Saint Helena, CA and surrounding areas! Hanlees was founded by brothers Dong K. Lee and Dong I. Lee, along with brother-in-law Kyong S. Han in 1993, so we’re backed by over 30 years of experience!
We always have the latest new Subaru models available online and in our showroom! Are you looking for one of Subaru's popular SUVs such as the Crosstrek, Forester, Outback, Ascent, and Solterra? Or are you looking to buy one of Subaru's cars and performance vehicles, such as the Subaru Impreza, Legacy, BRZ, and WRX? Also be sure to check out our Hanlees Specials to save on a new Subaru! If you're in the market for a used car, truck, or SUV, we've got you covered. We have a wide range of affordable and reliable used vehicles to choose from, including certified pre-owned Subarus.
Our experienced service team is ready and eager to ensure your vehicles remain in top condition. Auto service is easy with Hanlees Napa Subaru, simply schedule your appointment online or give us a call at 707-755-8156. We always have service and parts specials available so you can save big during your next visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 556 reviews
August 06, 2023
Always a pleasant experience, staff is friendly and work is always done in a timely manner! is always done in a timely manner! More
by MARCOCASTELLUCCI
Verified Customer
August 05, 2023
The staff was friendly, helpful and took the time to understand what I wanted and needed in a car, and in a financing agreement. I couldn't recommend them more. understand what I wanted and needed in a car, and in a financing agreement. I couldn't recommend them more. More
by SENSHI71
August 05, 2023
Clean comfortable waiting area. The manager very helpful, courteous and knowlegeable letting me regarding my extended warranty which I will only know if I dig in my paperworks ( he The manager very helpful, courteous and knowlegeable letting me regarding my extended warranty which I will only know if I dig in my paperworks ( he save me that trouble.) The two gentlemen who meet me as soon as I came are as good as the manager. I have an early appointment that day and it starts right cause Subaru Team made it right. Go Team Go. SUBARU TEAM ROCKS⭐️⭐️⭐️⭐️⭐️ More
by RAWLOW12
Employees Worked With
Sorry I only meet Michael Curtis & the 2 getlemen I didnt get their names
August 05, 2023
Thorough and friendly customer service. Always helpful answering questions about features on the car. Great service department. Always helpful answering questions about features on the car. Great service department. More
by KIT.MCCOY
Employees Worked With
Service department, but name not available at this time
August 04, 2023
Everyone I interacted with went above and beyond baseline service. The person who checked me in was knowledgeable and polite, and patiently explained things to me every step of the way, taking the time to go service. The person who checked me in was knowledgeable and polite, and patiently explained things to me every step of the way, taking the time to go get clarification from the mechanic if she wasn’t clear herself on something. From her answers I could tell the mechanic really took his time explaining the situation to her and cared greatly about the safety of the car and the quality of his work. The shuttle driver was really great as well. Thank you! More
by SHERRYFOURNIER
Employees Worked With
Didn’t interact with these departments
August 03, 2023
The diagnose for the car too expensive and to change my Battery. Gong there is not reasonable. Go there because of the parts. Service I rather go to similar shop. Battery. Gong there is not reasonable. Go there because of the parts. Service I rather go to similar shop. More
by KOJIKABUTO02JL
Employees Worked With
Don’t know anyone of them
August 03, 2023
I’ve never worked with someone as accommodating, pleasant, and honest as Lily was when it comes to these types of purchases. She went way above and beyond to find the car we were looking for and was pleasant, and honest as Lily was when it comes to these types of purchases. She went way above and beyond to find the car we were looking for and was always responsive. I would hire her to lead my software companies customer service team if she ever leaves car sales! More
by GRINGOLD1988
August 03, 2023
Outstanding service, Ron Cooper, our sales person went way above and beyond thru the entire process. Purchasing this vehicle has been the best dealer experience we have ever had! way above and beyond thru the entire process. Purchasing this vehicle has been the best dealer experience we have ever had! More
by cyoung
August 02, 2023
Was hoping to get work done in one visit not 3 weeks apart. Was told it could be done because both parts were in stock at hanlee. apart. Was told it could be done because both parts were in stock at hanlee. More
by SERGEK1
Employees Worked With
