Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hanlees Napa Subaru
Napa, CA
541 Reviews
Welcome to Hanlees Napa Subaru
Hanlees Napa Subaru strives as a dealership that stresses the importance of dedication, hard work, and most importantly, family. We are proud to serve the residents of Napa Valley, American Canyon, Vallejo, Sonoma, Saint Helena, CA and surrounding areas! Hanlees was founded by brothers Dong K. Lee and Dong I. Lee, along with brother-in-law Kyong S. Han in 1993, so we’re backed by over 30 years of experience!
We always have the latest new Subaru models available online and in our showroom! Are you looking for one of Subaru's popular SUVs such as the Crosstrek, Forester, Outback, Ascent, and Solterra? Or are you looking to buy one of Subaru's cars and performance vehicles, such as the Subaru Impreza, Legacy, BRZ, and WRX? Also be sure to check out our Hanlees Specials to save on a new Subaru! If you're in the market for a used car, truck, or SUV, we've got you covered. We have a wide range of affordable and reliable used vehicles to choose from, including certified pre-owned Subarus.
Our experienced service team is ready and eager to ensure your vehicles remain in top condition. Auto service is easy with Hanlees Napa Subaru, simply schedule your appointment online or give us a call at 707-755-8156. We always have service and parts specials available so you can save big during your next visit!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 541 reviews
September 15, 2024
I have always loved having Hanlees take care of my car, AND my car has always been in great shape! AND my car has always been in great shape! More
by SHASKINS99
Verified Customer
September 11, 2024
I feel that taking a full 3 hours to have a replacement Sportage key cut and programmed is too long ! This was after having an appointment days in advance and ordering a key weeks earlier. Sportage key cut and programmed is too long ! This was after having an appointment days in advance and ordering a key weeks earlier. More
by PAL0
Employees Worked With
Don't remember the names of the people.
September 08, 2024
I was super impressed. From the beginning it was clear they valued my business and wanted it. They were responsive and helpful and gave me choices. Big thanks to Victoria, From the beginning it was clear they valued my business and wanted it. They were responsive and helpful and gave me choices. Big thanks to Victoria, Steve and Ron. More
by SHARONCOKER
September 04, 2024
Very easy to deal with. My sales rep was Cherry Cubanbang(sp?) She was lovely and so helpful. I was able to do the negotiating by text and really appreciated that. My sales rep was Cherry Cubanbang(sp?) She was lovely and so helpful. I was able to do the negotiating by text and really appreciated that. More
by G_MAUROBROWN
Employees Worked With
August 28, 2024
Friendly knowledgeable low pressure and helpful. It was a good experience and I will recommend this dealership It was a good experience and I will recommend this dealership More
by NAPASAMJONES
Employees Worked With
August 26, 2024
Great customer service and honest salesmen. However, they do not negotiate on the car price. Ron was wonderful. However, they do not negotiate on the car price. Ron was wonderful. More
by KATIE.SOMERS
Employees Worked With
August 25, 2024
Would have appreciated some bottled water in the waiting area. I was not offered a rude either. Didn’t need one but would be nice to know it’s available area. I was not offered a rude either. Didn’t need one but would be nice to know it’s available More
by ROBOB1
