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Hanlees Napa Subaru
Napa, CA
556 Reviews
Welcome to Hanlees Napa Subaru
Hanlees Napa Subaru strives as a dealership that stresses the importance of dedication, hard work, and most importantly, family. We are proud to serve the residents of Napa Valley, American Canyon, Vallejo, Sonoma, Saint Helena, CA and surrounding areas! Hanlees was founded by brothers Dong K. Lee and Dong I. Lee, along with brother-in-law Kyong S. Han in 1993, so we’re backed by over 30 years of experience!
We always have the latest new Subaru models available online and in our showroom! Are you looking for one of Subaru's popular SUVs such as the Crosstrek, Forester, Outback, Ascent, and Solterra? Or are you looking to buy one of Subaru's cars and performance vehicles, such as the Subaru Impreza, Legacy, BRZ, and WRX? Also be sure to check out our Hanlees Specials to save on a new Subaru! If you're in the market for a used car, truck, or SUV, we've got you covered. We have a wide range of affordable and reliable used vehicles to choose from, including certified pre-owned Subarus.
Our experienced service team is ready and eager to ensure your vehicles remain in top condition. Auto service is easy with Hanlees Napa Subaru, simply schedule your appointment online or give us a call at 707-755-8156. We always have service and parts specials available so you can save big during your next visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 556 reviews
September 02, 2023
I worked with Ron Cooper, he made the entire process very quick and easy. I didn’t feel pressured Into buying the vehicle, he was really great, provided a lot of information. quick and easy. I didn’t feel pressured Into buying the vehicle, he was really great, provided a lot of information. More
by hugom.guevara
Verified Customer
September 01, 2023
Dominique our sales person was an absolute dream to work with. She was able to get me into a brand new vehicle with lousy credit like 555 my new I did have to put down $12,000 in cash but was so worth it an with. She was able to get me into a brand new vehicle with lousy credit like 555 my new I did have to put down $12,000 in cash but was so worth it and I would recommend this place to all my friends and family, who would be interested in joining the Subaru family More
by DAVIDSAPPLE421
September 01, 2023
Misleading communication on warranty. No information provided about the warranty but we were charged after being told it was included. No information provided about the warranty but we were charged after being told it was included. More
by RH
September 01, 2023
I always receive exceptional service at Hanlee’s. Everyone is extremely helpful and friendly, things are explained thoroughly, and the service is timely. Everyone is extremely helpful and friendly, things are explained thoroughly, and the service is timely. More
by akmollymac
Employees Worked With
Janette
September 01, 2023
Excellent service, clear and thorough explanations, got my car back the same day,smooth rental experience. Thank you, Hanlees Subaru. my car back the same day,smooth rental experience. Thank you, Hanlees Subaru. More
by TSREYNOLDS55
Employees Worked With
September 01, 2023
Napa Subaru are always professional, customer service oriented, and pleasant. Napa Subaru is my 1st choice maintenance services. oriented, and pleasant. Napa Subaru is my 1st choice maintenance services. More
by A.ISAAC.ORTIZ
Employees Worked With
August 31, 2023
I had to wait to be taken care and for diagnosis. I was not expecting to do any waiting since I had an appointment. I was not expecting to do any waiting since I had an appointment. More
by FRANCE2005
Employees Worked With
August 31, 2023
Dominique was awesome and the transaction was virtually seemless. I was very happy to receive the exact specifications I wanted. Dominique was very respectful, empathetic and knowledgeable. seemless. I was very happy to receive the exact specifications I wanted. Dominique was very respectful, empathetic and knowledgeable. More
by CHRISTOPHERAUDET
Employees Worked With
August 30, 2023
Two successive maintenance services I had to return to the dealer to correct the oil overfill on the engine. More than two hours wait time for the 2yr service only to return the next day to correct the is the dealer to correct the oil overfill on the engine. More than two hours wait time for the 2yr service only to return the next day to correct the issue. It was a good thing I checked the oil level when I got home, otherwise it could have been a catastrophic engine failure. I'm now debating whether to return to this dealership for my next warranty service or try another several miles away. More
by MENDIOLA.JOE
Employees Worked With
Service Department
