Hanlees Napa Subaru

Everything went well, we weren’t there all day it was a daily painless car buying experience. daily painless car buying experience. More

This was my first time at Hanlees Subaru. I live in Fairfield where there is a dealership... So read between the lines. I was looking for service center where I feel like I do at my Toyota I live in Fairfield where there is a dealership... So read between the lines. I was looking for service center where I feel like I do at my Toyota dealership... Also owned by Hanlees... And also in Fairfield. I found what I was looking for and more. I found personal service, I found better prices, I found Janette waiting for me as I showed up for my appointment. She was very professional, and she was patient as I asked a bunch of questions. Most of all she was understanding and understood my apprehension as I was trying to get a feel for the dealership. We found some common ground and she earned my respect and my trust. Yes, It's a 25 min drive from where I live, but the differences between Hanlees and what is available in Fairfield was easy to see. I saw other customers coming in that were definitely regulars and you could feel that they felt appreciated and that they were not worried about getting a fair deal. That is what I am used to and that is what I was hoping for. I high recommend Hanlees Subaru service team and dealership. More

Victoria was knowledgeable, friendly, and did a great job! All of the folks we worked with were great! I am 81 so this will probably be the last car I buy but I recommend them highly 👏 job! All of the folks we worked with were great! I am 81 so this will probably be the last car I buy but I recommend them highly 👏 More

They didn’t have a loaner available due to staff not showing up. Then they locked my car in the service bay instead of leaving the car outside and the keys with the sales department for me to pick up af showing up. Then they locked my car in the service bay instead of leaving the car outside and the keys with the sales department for me to pick up after work. More

Ron Cooper was amazing to work with. Low pressure, incredibly well informed. He made the purchase process easy and enjoyable. He is truly an asset to your dealership. The car is fantast Low pressure, incredibly well informed. He made the purchase process easy and enjoyable. He is truly an asset to your dealership. The car is fantastic. I was looking for something completely different, but the Forester ticks all of the boxes for me More

My first time at this dealership since I bought my car in Colorado and just moved to Napa. They were very friendly, diagnosed the problem quickly, and took care of it. Easy in, easy out! Colorado and just moved to Napa. They were very friendly, diagnosed the problem quickly, and took care of it. Easy in, easy out! More

Best dealer in Napa. Best Subaru dealer period. Excellent service and very professional staff. Been coming here since 2015. Best Subaru dealer period. Excellent service and very professional staff. Been coming here since 2015. More

Honest. Clearly explains what they completed in the service review. Tskes time to answers questions without hesitation. Clearly explains what they completed in the service review. Tskes time to answers questions without hesitation. More

Excellent interaction with Ron and the entire Hanlees Subaru team from start to finish. Seamless and enjoyable process. Thank you! Subaru team from start to finish. Seamless and enjoyable process. Thank you! More

The people were great and delivered on time. I was concerned about the cost and additional work which I had not anticipated. For the general maintenance package, I wish there were options to c I was concerned about the cost and additional work which I had not anticipated. For the general maintenance package, I wish there were options to cut back to save on cost. More