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Hanlees Napa Subaru
Napa, CA
544 Reviews
Welcome to Hanlees Napa Subaru
Hanlees Napa Subaru strives as a dealership that stresses the importance of dedication, hard work, and most importantly, family. We are proud to serve the residents of Napa Valley, American Canyon, Vallejo, Sonoma, Saint Helena, CA and surrounding areas! Hanlees was founded by brothers Dong K. Lee and Dong I. Lee, along with brother-in-law Kyong S. Han in 1993, so we’re backed by over 30 years of experience!
We always have the latest new Subaru models available online and in our showroom! Are you looking for one of Subaru's popular SUVs such as the Crosstrek, Forester, Outback, Ascent, and Solterra? Or are you looking to buy one of Subaru's cars and performance vehicles, such as the Subaru Impreza, Legacy, BRZ, and WRX? Also be sure to check out our Hanlees Specials to save on a new Subaru! If you're in the market for a used car, truck, or SUV, we've got you covered. We have a wide range of affordable and reliable used vehicles to choose from, including certified pre-owned Subarus.
Our experienced service team is ready and eager to ensure your vehicles remain in top condition. Auto service is easy with Hanlees Napa Subaru, simply schedule your appointment online or give us a call at 707-755-8156. We always have service and parts specials available so you can save big during your next visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 544 reviews
October 07, 2023
Victoria was knowledgeable, friendly, and did a great job! All of the folks we worked with were great! I am 81 so this will probably be the last car I buy but I recommend them highly 👏 job! All of the folks we worked with were great! I am 81 so this will probably be the last car I buy but I recommend them highly 👏 More
by TTOBITT
Verified Customer
October 07, 2023
They didn’t have a loaner available due to staff not showing up. Then they locked my car in the service bay instead of leaving the car outside and the keys with the sales department for me to pick up af showing up. Then they locked my car in the service bay instead of leaving the car outside and the keys with the sales department for me to pick up after work. More
by VICJM
October 03, 2023
Ron Cooper was amazing to work with. Low pressure, incredibly well informed. He made the purchase process easy and enjoyable. He is truly an asset to your dealership. The car is fantast Low pressure, incredibly well informed. He made the purchase process easy and enjoyable. He is truly an asset to your dealership. The car is fantastic. I was looking for something completely different, but the Forester ticks all of the boxes for me More
by DENNISREILLEY
Employees Worked With
October 01, 2023
My first time at this dealership since I bought my car in Colorado and just moved to Napa. They were very friendly, diagnosed the problem quickly, and took care of it. Easy in, easy out! Colorado and just moved to Napa. They were very friendly, diagnosed the problem quickly, and took care of it. Easy in, easy out! More
by terryt
Employees Worked With
Can’t remember but the opening guy in the AM.
October 01, 2023
Best dealer in Napa. Best Subaru dealer period. Excellent service and very professional staff. Been coming here since 2015. Best Subaru dealer period. Excellent service and very professional staff. Been coming here since 2015. More
by REI3AYANAMI7411298
Employees Worked With
September 28, 2023
Honest. Clearly explains what they completed in the service review. Tskes time to answers questions without hesitation. Clearly explains what they completed in the service review. Tskes time to answers questions without hesitation. More
by EVEKAHN
Employees Worked With
Service Department
September 26, 2023
Excellent interaction with Ron and the entire Hanlees Subaru team from start to finish. Seamless and enjoyable process. Thank you! Subaru team from start to finish. Seamless and enjoyable process. Thank you! More
by MICHEL.GIRERD
September 24, 2023
The people were great and delivered on time. I was concerned about the cost and additional work which I had not anticipated. For the general maintenance package, I wish there were options to c I was concerned about the cost and additional work which I had not anticipated. For the general maintenance package, I wish there were options to cut back to save on cost. More
by JJCARRARA3
Employees Worked With
September 23, 2023
Your Service and Parts Depts personnel are very friendly, helpful, knowledgeable of Subaru products and services, patient, efficient and professional. helpful, knowledgeable of Subaru products and services, patient, efficient and professional. More
by CFREETO
Employees Worked With
Three people at the Service Desk on Friday Sept 22, 2023 - Ramon Diaz-Nunez and two women who helped me with a few questions when Ramon was checking the mileage on my car.
September 22, 2023
Already did this yesterday! Not a good review! Got back a dirty car! Not happy! Not a good review! Got back a dirty car! Not happy! More
by BUZZANDME256
Employees Worked With
