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Hanlees Napa Subaru
Napa, CA
544 Reviews
Welcome to Hanlees Napa Subaru
Hanlees Napa Subaru strives as a dealership that stresses the importance of dedication, hard work, and most importantly, family. We are proud to serve the residents of Napa Valley, American Canyon, Vallejo, Sonoma, Saint Helena, CA and surrounding areas! Hanlees was founded by brothers Dong K. Lee and Dong I. Lee, along with brother-in-law Kyong S. Han in 1993, so we’re backed by over 30 years of experience!
We always have the latest new Subaru models available online and in our showroom! Are you looking for one of Subaru's popular SUVs such as the Crosstrek, Forester, Outback, Ascent, and Solterra? Or are you looking to buy one of Subaru's cars and performance vehicles, such as the Subaru Impreza, Legacy, BRZ, and WRX? Also be sure to check out our Hanlees Specials to save on a new Subaru! If you're in the market for a used car, truck, or SUV, we've got you covered. We have a wide range of affordable and reliable used vehicles to choose from, including certified pre-owned Subarus.
Our experienced service team is ready and eager to ensure your vehicles remain in top condition. Auto service is easy with Hanlees Napa Subaru, simply schedule your appointment online or give us a call at 707-755-8156. We always have service and parts specials available so you can save big during your next visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 544 reviews
November 20, 2023
Cherry was great from the very first time I talked with her. She was great to deal with especially since most of our contact was by phone and text. She was super responsive. her. She was great to deal with especially since most of our contact was by phone and text. She was super responsive. More
by Foxman
Verified Customer
November 19, 2023
All went good until I had to pay my bill. I have a third-,party service contract that was not in their computer system , so I have to go back with copies of the contracts to get re-inbursed. I have a third-,party service contract that was not in their computer system , so I have to go back with copies of the contracts to get re-inbursed. More
by DONRAM2
November 19, 2023
I have purchased 4 Subaru Foresters from Hanlees and the last two from internet Ron Cooper. He is an easy, straightforward guy to deal with, knows the cars well, and sells at a price generally lower than last two from internet Ron Cooper. He is an easy, straightforward guy to deal with, knows the cars well, and sells at a price generally lower than the competition. And he gets to the price quickly, no imaginary manager in the backroom to get permission from. Pleasure to buy a car from. The finance and warranty manager, Ryan Conrad, is also a pleasure to work with. He will run you several scenarios about the rates and time of loan, tell you clearly how additional warranties work, and does not oversell. You dont walk out thinking, did I need that other thing I bought? More
by CHARLESJMAGUIREJR
November 18, 2023
Friendly easy going staff helped make buy a car quick and painless as possible. Good inventory with fair prices painless as possible. Good inventory with fair prices More
by RGON541
November 18, 2023
This was my first service visit at Hanlees and for a big 60,000 mi service. Everything from making the appointment to picking up was smooth and easy. Great communication and customer service. 60,000 mi service. Everything from making the appointment to picking up was smooth and easy. Great communication and customer service. More
by DEBBERS101
Employees Worked With
Service Dept.
November 16, 2023
Friendly, professional and efficient interactions. Prompt responses and on time delivery of services with clear explanations. Prompt responses and on time delivery of services with clear explanations. More
by Deborah.mullin
November 11, 2023
Excellent 120,000 tuneup last week…car is running better than ever. The staff was helpful and made sure that everything was done that was needed. than ever. The staff was helpful and made sure that everything was done that was needed. More
by ACMOYA
Employees Worked With
I don’t have names
November 11, 2023
Worst experience, sales person did not even help in the slightest and the finance manager walk me through the whole process from beginning to end. Also, it took me five phone calls to find out why my payof slightest and the finance manager walk me through the whole process from beginning to end. Also, it took me five phone calls to find out why my payoff was not complete. More
by DAVIDVIGNOLI
Employees Worked With
