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Hanlees Napa Subaru

Napa, CA

4.7
544 Reviews
Welcome to Hanlees Napa Subaru Hanlees Napa Subaru strives as a dealership that stresses the importance of dedication, hard work, and most importantly, family. We are proud to serve the residents of Napa Valley, American Canyon, Vallejo, Sonoma, Saint Helena, CA and surrounding areas! Hanlees was founded by brothers Dong K. Lee and Dong I. Lee, along with brother-in-law Kyong S. Han in 1993, so we’re backed by over 30 years of experience! We always have the latest new Subaru models available online and in our showroom! Are you looking for one of Subaru's popular SUVs such as the Crosstrek, Forester, Outback, Ascent, and Solterra? Or are you looking to buy one of Subaru's cars and performance vehicles, such as the Subaru Impreza, Legacy, BRZ, and WRX? Also be sure to check out our Hanlees Specials to save on a new Subaru! If you're in the market for a used car, truck, or SUV, we've got you covered. We have a wide range of affordable and reliable used vehicles to choose from, including certified pre-owned Subarus. Our experienced service team is ready and eager to ensure your vehicles remain in top condition. Auto service is easy with Hanlees Napa Subaru, simply schedule your appointment online or give us a call at 707-755-8156. We always have service and parts specials available so you can save big during your next visit!
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495 Soscol Ave

Napa, CA

94559

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Showing 544 reviews

December 03, 2023

Janice was extremely helpful and explained all work clearly. She communicated during the time work was being performed. More

by garylavender
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Lopez, Ryan Conrad
December 02, 2023

The sales manager would not return calls after. I ordered 2 cars 1 was cancelled and I was not notified. Actual sale at closing of 1 of the cars delayed multiple times. Not a good experience More

by jancolfax
Recommend Dealer
No
Employees Worked With
Billy Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Davis
December 01, 2023

Excessive pressure to upsell or buy more services or trade up. Mostly via text or email. Not from people at the service center More

by MIKE.HEINIG
Recommend Dealer
Yes
Employees Worked With
Janell ?
December 01, 2023

Spectacular and friendly The service was spectacular and friendly. They were very accomodating and helped me in every way. More

by cubando1234
Recommend Dealer
Yes
November 30, 2023

Great experience as always! Jeannette is an outstanding service advisor! I will always bring my Subaru to her to service! More

by Peter Magrini
Recommend Dealer
Yes
Employees Worked With
Jeannette
November 30, 2023

Everything was great and they did the work quickly. My only comment is that it would have been nice if they washed the car as other car dealers in town do, but I realize that's a lot to ask. ?? More

by PMARKS0
Recommend Dealer
Yes
November 30, 2023

She and Cherry were responsive and able to provide pricing and options, without having to consult with other managers More

by SCOTTDCPE
Recommend Dealer
Yes
Employees Worked With
Dominique Clemons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominique Clemons
November 27, 2023

Was one of the best car buying experiences I've had. Dominique made the buying experience easy and quick. She was very responsive and did not play the usual car dealer tricks. She was honest, attentive, More

by LOW.MICHAELB
Recommend Dealer
Yes
Employees Worked With
Dominique Clemons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominique Clemons
November 27, 2023

Everyone was very helpful, personable and invested in helping me get the vehicle that best fit my needs. More

by LILY.BUSHER
Recommend Dealer
Yes
Employees Worked With
Dominique Clemons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominique Clemons
November 25, 2023

Ron Cooper was very responsive online, answered all our questions and always asked if there was anything else we needed. Highly recommend this dealership! More

by TRACYSTAPLETON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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