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Hanlees Napa Subaru
Napa, CA
542 Reviews
Welcome to Hanlees Napa Subaru
Hanlees Napa Subaru strives as a dealership that stresses the importance of dedication, hard work, and most importantly, family. We are proud to serve the residents of Napa Valley, American Canyon, Vallejo, Sonoma, Saint Helena, CA and surrounding areas! Hanlees was founded by brothers Dong K. Lee and Dong I. Lee, along with brother-in-law Kyong S. Han in 1993, so we’re backed by over 30 years of experience!
We always have the latest new Subaru models available online and in our showroom! Are you looking for one of Subaru's popular SUVs such as the Crosstrek, Forester, Outback, Ascent, and Solterra? Or are you looking to buy one of Subaru's cars and performance vehicles, such as the Subaru Impreza, Legacy, BRZ, and WRX? Also be sure to check out our Hanlees Specials to save on a new Subaru! If you're in the market for a used car, truck, or SUV, we've got you covered. We have a wide range of affordable and reliable used vehicles to choose from, including certified pre-owned Subarus.
Our experienced service team is ready and eager to ensure your vehicles remain in top condition. Auto service is easy with Hanlees Napa Subaru, simply schedule your appointment online or give us a call at 707-755-8156. We always have service and parts specials available so you can save big during your next visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 542 reviews
January 14, 2024
At first I was frustrated until they realized it would be unfair for me to have to pay for an issue that I have no control of especially considering how much extra I pay for warranty coverage. I am still unc unfair for me to have to pay for an issue that I have no control of especially considering how much extra I pay for warranty coverage. I am still uncertain if the issue was fixed because I haven't driven in the rain since then. More
by PARALEA44
Verified Customer
January 14, 2024
Had an a/c compressor leak which was finally diagnosed December, but technician put in dye last service. Janice suggested I contact Subaru HQ for warranty consideration. They offered to reduce my cost by December, but technician put in dye last service. Janice suggested I contact Subaru HQ for warranty consideration. They offered to reduce my cost by 80%. I appreciated that very much. More
by CIVIELLO7
Employees Worked With
Janice Lopez
January 14, 2024
Everyone I work with every time that I've come in and even this last time they are all very kind and helpful. They explain in detail what was done, and what was taken care of. even this last time they are all very kind and helpful. They explain in detail what was done, and what was taken care of. More
by LINDAOLSON27
Employees Worked With
Tge person I called and talked to, I forget his name. Then a gal at the dealership. I forget her name as well.
January 14, 2024
It is a pleasure to rate Ms Lopez , first she was immediately kind to speak to on the phone , she was thorough and knowledgeable . She was courteous through the entire interaction with her ! immediately kind to speak to on the phone , she was thorough and knowledgeable . She was courteous through the entire interaction with her ! More
by lyrodz18
Employees Worked With
Janice Lopez
December 26, 2023
Service center is clean and easy to wait in. Was informed of any delay due to outside problems and service finished very close to original time given. All the staff were very responsive. Was informed of any delay due to outside problems and service finished very close to original time given. All the staff were very responsive. More
by LCDW
Employees Worked With
iDR
December 23, 2023
Everyone was very polite, patient and helpful. They were knowledgeable, thorough and detail oriented. Communication was great and car was ready as promised. They were knowledgeable, thorough and detail oriented. Communication was great and car was ready as promised. More
by JOHNMONTANTE
Employees Worked With
Jeanine in service and Ray in parts
