Hanlees Napa Chrysler Dodge Jeep Ram - Service Center

Jimmy was great, friendly and great communication. Made sure I was aware of all pricing before any other services were done. Helped bundle services into a package for best deal. Thank you! Made sure I was aware of all pricing before any other services were done. Helped bundle services into a package for best deal. Thank you! More

Worst customer service I have experienced in a long time. They treated my wife terrible and were very unhelpful in diagnosing an extended warranty issue. They left her car unlocked with the key on the driver They treated my wife terrible and were very unhelpful in diagnosing an extended warranty issue. They left her car unlocked with the key on the drivers seat over the weekend. When asked about it they said ohhh ok. Not a sorry, nothing. They do not care about you we will never go back. More

Poor communication with the service dept. never able to talk to the service manager. Truck was in for 6 plus months. Never got it fixed and tried to say I drove it away but had aaa pick it up never able to talk to the service manager. Truck was in for 6 plus months. Never got it fixed and tried to say I drove it away but had aaa pick it up and send it to another shop. Was charged for nothing done. Called the Barr and got my money back that they charged me to pick it up. My buddy is getting the same kind of treatment a year later. What a bad co. Run👊 and go somewhere else!!!!! More

Quick service, unfortunate that it took 3 unanswered call to set up said service. I supplies my own oil and filter, sad that they couldn’t throw out the carton the oil was is, but I’m glad they didn’t make m to set up said service. I supplies my own oil and filter, sad that they couldn’t throw out the carton the oil was is, but I’m glad they didn’t make me get rid of the empty oil containers. Very nice staff. More

Ive came 3 times for this mechanical issue I'm losing work and I'm losing money work and I'm losing money More

Great team! Car was ready when they said and they have excellent customer service! So happy with the dealership from our salesperson, Vern to the whole service d Car was ready when they said and they have excellent customer service! So happy with the dealership from our salesperson, Vern to the whole service department. More

Got me in and did the work ahead of schedule that was much appreciated as my job depends on my truck. much appreciated as my job depends on my truck. More

Tremendous help when my truck was dead on their driveway. Mitchell really worked with me to figure out the fuse problem soni could get home. Mitchell really worked with me to figure out the fuse problem soni could get home. More

Great location to come to, love the welcoming environment when entering the building. Highly recommended when entering the building. Highly recommended More

Very quick, found other things my Jeep needed but weren’t pushy about it. Price was fair pushy about it. Price was fair More