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Hanlees Napa Chrysler Dodge Jeep Ram - Service Center

Napa, CA

4.4
125 Reviews

125 Reviews of Hanlees Napa Chrysler Dodge Jeep Ram - Service Center

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October 19, 2023

bad service. They did not fully explain the repairs to my vehicle. It took 3 days. More

by rotule66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Christy
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2023

Custermer Service was helpful and gave a ride to and from work. Technician found multiple items to fix under extended warranty, so only 1 deductible had to be paid. Overall they made everything easy. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
October 11, 2023

Great service manager very pleased. Great service in and out on time. Happy with job. More

by pat-kev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2023

They provided service with quality, speed, and a smile. Was easy to drop car off. More

by JOVONONEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Catabay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spears
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2023

For being VERY overloaded with work they still take take time to assist and be very thorough with everything! More

by DALE-GORR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
October 04, 2023

Car delivered before expected and back to excellent driving condition. Thank you for the prompt repair More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
October 01, 2023

They were friendly and professional and complete good service . They were very helpful and knowledgeable More

by retread52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Sanchez
September 26, 2023

Jimmy Sanchez really stood behind the dealership and their excellent service. I had an issue that he took care of and made me a happy customer who will come from Calistoga instead of Santa Rosa. I am ve More

by chmcallissstter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy sanchez
September 19, 2023

Very friendly and got me out in a good time when I had prior commitments More

by DRAGONTAT228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Catabay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spears
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2023

Service was good and it appears they did a good job. However, expenses were significantly high. More

by kenneth.merrittt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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