Hanlees Napa Chrysler Dodge Jeep Ram - Service Center

Bad service. Lacked attention to detail. Doesn’t seem able to follow instructions. Treated customer rudely made customer felt like he was being accused and lying. Lacked attention to detail. Doesn’t seem able to follow instructions. Treated customer rudely made customer felt like he was being accused and lying. More

Is the best service Oh I love the I love how the people respond on the service desk respond on the service desk More

Have always received great reception service and quick turn around for my 2500 diesel Ram turn around for my 2500 diesel Ram More

Great employees always helpful and fast answers when needed always have my cars ready when they say thank you needed always have my cars ready when they say thank you More

I have taken my car to the dealership at least two times for the same issue. Somehow, they always find a way for me to pay for it. for the same issue. Somehow, they always find a way for me to pay for it. More

They over charge for their services and rarely are able to fix problems that are outside of normal maintenance. to fix problems that are outside of normal maintenance. More

The service department is exemplary. I have been treated with respect every time I have been in or called to a sk a question. I have been treated with respect every time I have been in or called to a sk a question. More

Jimmy was great. I appreciated the Lyft integration and that I could book my service appointment online. I appreciated the Lyft integration and that I could book my service appointment online. More

Customer service clerk, Mitchell was very nice and helpful explained everything very well will definitely go back helpful explained everything very well will definitely go back More

Good scheduling for untimely Jeep battery issues. Problem resolved in timeframe provided by the service manager. Problem resolved in timeframe provided by the service manager. More