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Hanlees Napa Chrysler Dodge Jeep Ram - Service Center

Napa, CA

4.3
130 Reviews

130 Reviews of Hanlees Napa Chrysler Dodge Jeep Ram - Service Center

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May 27, 2023

Staff was friendly, completed the service on time. The work on the seats was excellent. More

by mll7755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Ryan
May 26, 2023

The service department was not helpful and did not fix my Jeep. My Jeep actual hasn’t worked since I took it in for service. I will never use this dealer again. More

by kristinh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know. Two guys in the service department. They were nice but not helpful.
May 24, 2023

good service and attention to customers and offering the best solutions, I am happy to be able to take my car to this dealer. More

by herzule1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Always Good Job Audrey., Audrey Ryan
May 23, 2023

Jimmy and the entire service department always take care of me. Great job and always willing to help. More

by chaddenning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy, Mitchell , Audrey Ryan
May 23, 2023

Great customer service at Hanlees Chrysler! They were very professional on the phone and in-person. More

by Andrew W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy and Mitchell , Audrey Ryan
May 13, 2023

Professional, well organized, luv your cashier! Easy scheduling, etc etc etc etc etc etc etc etc More

by sixeddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Wong, Audrey Ryan
May 12, 2023

Great service. Done on time when promised. Jimmy the service manager is very professional and easy to work with.. More

by SCOT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Ryan
May 12, 2023

Service center was very accommodating for a unscheduled service requirement and did a fantastic job with the work performed, however, their communications have a great deal of room for improvement. Was gi More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jimmy
May 11, 2023

Jimmy is great to work with. Very professional and straightforward service department. Service was completed when promised. More

by SCOT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Ryan
May 02, 2023

Very quick to help and customer service is always great. Car was fixed and back to me quickly More

by FOURPURSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell
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