Back

Hanlees Napa Chrysler Dodge Jeep Ram - Service Center

Napa, CA

4.3
130 Reviews

130 Reviews of Hanlees Napa Chrysler Dodge Jeep Ram - Service Center

Sort by
June 14, 2023

Everyone was extremely nice and knowledgeable. The entire process was smooth and I did not wait long.. More

by ASHLEYLEMONIUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Catabay
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2023

Jimmy Sanchez gave fast service and he was extremely efficient and courteous I will definitely be back More

by zeesza
Recommend Dealer
Yes
Employees Worked With
Jimmy Sanchez
June 11, 2023

Really easy diagnostic and repair scheduling. Mitchell is a fantastic service advisor. I'm very happy Hanlees did the needed repair! More

by Mark O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Wong, Audrey Ryan
June 09, 2023

First time it was in for a month waiting for a part, got it back one day and had to take it back. Now it’s three weeks and still waiting. Thank goodness I paid for a lifetime drive train warranty, but I wan More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Sanchez
June 07, 2023

Turns out I was completely mislead about what needed to be fixed. I took it to another mechanic and they couldn’t believe what you reported. You wanted over 5k in repairs for things that didn’t need it. More

by jessicapray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mitch?
June 06, 2023

Professional, efficient, and pleasant. I had not dealt with Hanlee's before, but I will definitely go back if I need dealer-level service again. More

by smf7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Ryan
June 04, 2023

New clean friendly and honest. Fast service. Like that you have a shuttle service using Uber More

by Wgarygordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Ryan
May 30, 2023

I called on a Tuesday and was able to get an appointment for the at Saturday! I went in and the lady was very helpful AND friendly! My car was ready in about an hour! This is the very same dealership where More

by DALE-GORR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch, Audrey Ryan
May 28, 2023

Caring, supportive, professional. They were great to deal with. Clear explanation of work to be done. Kept me up to date on progress. More

by smf7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Ryan
May 27, 2023

I have only purchased new vehicles from hanlees Napa Chrysler. I have never purchased a new vehicle from anywhere else. More

by jfield13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony, Audrey Ryan
...
12