Hanlees Napa Chrysler Dodge Jeep Ram - Service Center

First time it was in for a month waiting for a part, got it back one day and had to take it back. Now it’s three weeks and still waiting. Thank goodness I paid for a lifetime drive train warranty, but I wan it back one day and had to take it back. Now it’s three weeks and still waiting. Thank goodness I paid for a lifetime drive train warranty, but I want my truck fixed and back! More

Turns out I was completely mislead about what needed to be fixed. I took it to another mechanic and they couldn’t believe what you reported. You wanted over 5k in repairs for things that didn’t need it. be fixed. I took it to another mechanic and they couldn’t believe what you reported. You wanted over 5k in repairs for things that didn’t need it. More

Professional, efficient, and pleasant. I had not dealt with Hanlee's before, but I will definitely go back if I need dealer-level service again. I had not dealt with Hanlee's before, but I will definitely go back if I need dealer-level service again. More

New clean friendly and honest. Fast service. Like that you have a shuttle service using Uber Fast service. Like that you have a shuttle service using Uber More

I called on a Tuesday and was able to get an appointment for the at Saturday! I went in and the lady was very helpful AND friendly! My car was ready in about an hour! This is the very same dealership where for the at Saturday! I went in and the lady was very helpful AND friendly! My car was ready in about an hour! This is the very same dealership where I purchased my vehicle and they have been incredible to work with all the way from purchase to service! I highly recommend this dealership!!!!! More

Caring, supportive, professional. They were great to deal with. Clear explanation of work to be done. Kept me up to date on progress. They were great to deal with. Clear explanation of work to be done. Kept me up to date on progress. More

I have only purchased new vehicles from hanlees Napa Chrysler. I have never purchased a new vehicle from anywhere else. Chrysler. I have never purchased a new vehicle from anywhere else. More

Staff was friendly, completed the service on time. The work on the seats was excellent. The work on the seats was excellent. More

The service department was not helpful and did not fix my Jeep. My Jeep actual hasn’t worked since I took it in for service. I will never use this dealer again. Jeep. My Jeep actual hasn’t worked since I took it in for service. I will never use this dealer again. More

good service and attention to customers and offering the best solutions, I am happy to be able to take my car to this dealer. best solutions, I am happy to be able to take my car to this dealer. More