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Hanlees Napa Chrysler Dodge Jeep Ram - Service Center

Napa, CA

4.4
125 Reviews

125 Reviews of Hanlees Napa Chrysler Dodge Jeep Ram - Service Center

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June 23, 2023

Friendly and efficient service provided. I would go back to them for service next time. More

by Heidi
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mitchell
June 23, 2023

This service team is on the ball! Great service, friendly, and get me out of there quickly. More

by Julie
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service Department and Cashier
June 16, 2023

I did not know a Dodge dealer is in Napa. Thank you for repairing my Challenger window washer More

by DVAmendola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember.
June 16, 2023

Professional, courteous, friendly, and all around our best buying experience. Lily made everything easy, pleasant, and was very thorough. Toni made completing closing paperwork efficient and stress-free. More

by warhorse33
Recommend Dealer
Yes
Employees Worked With
Tony Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lily Hawkins, Sales Dept., Five Stars
June 15, 2023

Excellent service! Very pleased. This is my second Jeep purchase and I have found the service department to be fast and efficient as well. More

by andriafalcon@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audrey Ryan
June 14, 2023

Everyone was extremely nice and knowledgeable. The entire process was smooth and I did not wait long.. More

by ASHLEYLEMONIUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Catabay
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2023

Jimmy Sanchez gave fast service and he was extremely efficient and courteous I will definitely be back More

by zeesza
Recommend Dealer
Yes
Employees Worked With
Jimmy Sanchez
June 11, 2023

Really easy diagnostic and repair scheduling. Mitchell is a fantastic service advisor. I'm very happy Hanlees did the needed repair! More

by Mark O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Wong, Audrey Ryan
June 09, 2023

First time it was in for a month waiting for a part, got it back one day and had to take it back. Now it’s three weeks and still waiting. Thank goodness I paid for a lifetime drive train warranty, but I wan More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Sanchez
June 07, 2023

Turns out I was completely mislead about what needed to be fixed. I took it to another mechanic and they couldn’t believe what you reported. You wanted over 5k in repairs for things that didn’t need it. More

by jessicapray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mitch?