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Hanlees Napa Chrysler Dodge Jeep Ram - Service Center

Napa, CA

4.3
130 Reviews

130 Reviews of Hanlees Napa Chrysler Dodge Jeep Ram - Service Center

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July 04, 2023

The service department has been attentive and efficient. Been taking my Jeep there for 8 years. Never had a problem More

by NapaMike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy in service department
July 04, 2023

Nice employees, completed the service, used my warranty with no charge to me, close to home. More

by Debby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

Mitchel was great. Very professional and attention to detail. My car was done as expected. Thank you. More

by OMGeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchel
June 30, 2023

Nice people but did not do a good job for me. Scheduled my appointment but didn’t order the parts then when I picked up my car the ignition switch didn’t work so I had to bring it back. Then the More

by SEGHISLETTA
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Tony Christy
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

Did everything to get my Jeep back on trails and running great. The service & the parts dept. did a great job. Thank you Bill More

by TILESAVERS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tony Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2023

Friendly and efficient service provided. I would go back to them for service next time. More

by Heidi
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mitchell
June 23, 2023

This service team is on the ball! Great service, friendly, and get me out of there quickly. More

by Julie
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service Department and Cashier
June 16, 2023

I did not know a Dodge dealer is in Napa. Thank you for repairing my Challenger window washer More

by DVAmendola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember.
June 16, 2023

Professional, courteous, friendly, and all around our best buying experience. Lily made everything easy, pleasant, and was very thorough. Toni made completing closing paperwork efficient and stress-free. More

by warhorse33
Recommend Dealer
Yes
Employees Worked With
Tony Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lily Hawkins, Sales Dept., Five Stars
June 15, 2023

Excellent service! Very pleased. This is my second Jeep purchase and I have found the service department to be fast and efficient as well. More

by andriafalcon@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audrey Ryan