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Hanlees Napa Chrysler Dodge Jeep Ram - Service Center

Napa, CA

4.3
127 Reviews

127 Reviews of Hanlees Napa Chrysler Dodge Jeep Ram - Service Center

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July 18, 2023

Great customer service from the rep last name of wong he was great thank you! More

by SUZYP5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wong
July 17, 2023

Bad communication and overall very poor service. I had to go back and forth several times, they didn’t order the key fobs I told them I needed and made the appointment for there were other issues an More

by SEGHISLETTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Christy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audrey Ryan
July 16, 2023

Great facility together with an outstanding staff creates a truly awesome dealership. I won’t take my jeep to any other shop in Napa county. More

by rockcrawler445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

Great service, friendly people 🤠 Please don’t tell me how many words that I HAVE to write More

by Jan Lazzara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
July 11, 2023

Fast convenient service, I walked in without an appointment and they took care of me in an hour More

by cwcooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service reception and cashier
July 09, 2023

Quick easy friendly. Nice waiting room. Suggested needed maintenance, very helpful and good location. Thanks More

by MicSantiago5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Christy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audrey Ryan
July 06, 2023

I have always found Hanlees a friendly and competent dealership. Both in sales and service. More

by stanley.r.jones11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Christy
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

The service department has been attentive and efficient. Been taking my Jeep there for 8 years. Never had a problem More

by NapaMike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy in service department
July 04, 2023

Nice employees, completed the service, used my warranty with no charge to me, close to home. More

by Debby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

Mitchel was great. Very professional and attention to detail. My car was done as expected. Thank you. More

by OMGeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchel
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