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Hanlees Napa Chrysler Dodge Jeep Ram - Service Center

Napa, CA

4.1
170 Reviews

170 Reviews of Hanlees Napa Chrysler Dodge Jeep Ram - Service Center

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August 23, 2025

I did not feel that my quote reflected the work that was performed! I was taken advantage of. More

by DEAN110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
August 23, 2025

They don't do the job well, they simply steal your money without any guarantee. I took my car and the next day I still had the same problem. More

by Esteban Sepulveda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Christy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Catabay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Guerrero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spears
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie
August 22, 2025

Was charged $250 diagnostic fee shocks were found to be leaking tires found to be cupped. Shocks repaired under warranty was still charged diagnostic fee because cupped tires was problem they say. Indist More

by CELAMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Bunch
August 21, 2025

Very accommodating. Finished work promptly. Educated me on all issues The experience was very seamless More

by Hereisrwu
Recommend Dealer
Yes
Employees Worked With
Service team.
August 20, 2025

Service dept is great. Maui is great He kept me in the loop at all times More

by DONDEB0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maui
August 12, 2025

They have always been helpful. Very professional and courteous. They always manage to get my car in for sevice on the days I request. More

by TOM.ELSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor in sales, and the Sales Manager.
August 11, 2025

Very satisfied, Maui,The service writer was & is a very honest guy Will do business with them again ! Also will tell my friends that it's better than the average dearlyship! More

by DBESSPUMPANDWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

Great service! Quick and thorough work, clear communication. Maui runs a great team and very professional. More

by GM3MRQZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maui
August 06, 2025

Good honest dealership , NO xx Just got the problem solved, Nothing sugar coated ,Just fixed my RAM Without a great big BILL! More

by DBESSPUMPANDWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think his name was Maui, Humbal & honest ( Rare in car industry)Honest
August 05, 2025

Amazing. . I was on a tight schedule, and they finished my service job EARLIER than expected.. Thanks! More

by Andy Pector
Recommend Dealer
Yes
Employees Worked With
Jake, Maui
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