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Hanlees Napa Chrysler Dodge Jeep Ram
Napa, CA
199 Reviews
Hanlees Chrysler Dodge Jeep Ram of Napa strives as a dealership that stresses the importance of dedication, hard work, and most importantly, family. We are proud to serve Napa Valley, American Canyon, Vallejo, Sonoma, Saint Helena, and surrounding areas as your local CDJR dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 199 reviews
November 15, 2023
Everything was great. However, I think if a customer returns with an issue that didn’t result in work being done last year and returns with same issue n again nothing fo However, I think if a customer returns with an issue that didn’t result in work being done last year and returns with same issue n again nothing found to repair.. you should waive the charge. Thank you More
by desite3160
Verified CustomerEmployees Worked With
Mitchell Wong listened and was very courteous. I enjoyed meeting him!
November 13, 2023
Bad service. Lacked attention to detail. Doesn’t seem able to follow instructions. Treated customer rudely made customer felt like he was being accused and lying. Lacked attention to detail. Doesn’t seem able to follow instructions. Treated customer rudely made customer felt like he was being accused and lying. More
by MNSOHART
Employees Worked With
Not sure
November 12, 2023
Is the best service Oh I love the I love how the people respond on the service desk respond on the service desk More
by ssailorman14 brianna
Employees Worked With
November 09, 2023
Great employees always helpful and fast answers when needed always have my cars ready when they say thank you needed always have my cars ready when they say thank you More
by Hleobardo24
November 07, 2023
I have taken my car to the dealership at least two times for the same issue. Somehow, they always find a way for me to pay for it. for the same issue. Somehow, they always find a way for me to pay for it. More
by NewJeepOwner
Employees Worked With
November 05, 2023
They over charge for their services and rarely are able to fix problems that are outside of normal maintenance. to fix problems that are outside of normal maintenance. More
by NEAL14776
Employees Worked With
