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Hanlees Napa Chrysler Dodge Jeep Ram
Napa, CA
178 Reviews
Hanlees Chrysler Dodge Jeep Ram of Napa strives as a dealership that stresses the importance of dedication, hard work, and most importantly, family. We are proud to serve Napa Valley, American Canyon, Vallejo, Sonoma, Saint Helena, and surrounding areas as your local CDJR dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 178 reviews
June 15, 2023
Excellent service! Very pleased. This is my second Jeep purchase and I have found the service department to be fast and efficient as well. Very pleased. This is my second Jeep purchase and I have found the service department to be fast and efficient as well. More
by andriafalcon@gmail.com
Verified Customer
June 14, 2023
Everyone was extremely nice and knowledgeable. The entire process was smooth and I did not wait long.. The entire process was smooth and I did not wait long.. More
by ASHLEYLEMONIUS
June 09, 2023
First time it was in for a month waiting for a part, got it back one day and had to take it back. Now it’s three weeks and still waiting. Thank goodness I paid for a lifetime drive train warranty, but I wan it back one day and had to take it back. Now it’s three weeks and still waiting. Thank goodness I paid for a lifetime drive train warranty, but I want my truck fixed and back! More
by Lee
Employees Worked With
Jimmy Sanchez
June 07, 2023
Turns out I was completely mislead about what needed to be fixed. I took it to another mechanic and they couldn’t believe what you reported. You wanted over 5k in repairs for things that didn’t need it. be fixed. I took it to another mechanic and they couldn’t believe what you reported. You wanted over 5k in repairs for things that didn’t need it. More
by jessicapray
Employees Worked With
Mitch?
June 06, 2023
Professional, efficient, and pleasant. I had not dealt with Hanlee's before, but I will definitely go back if I need dealer-level service again. I had not dealt with Hanlee's before, but I will definitely go back if I need dealer-level service again. More
by smf7
Employees Worked With
Audrey Ryan
June 03, 2023
I had a great experience purchasing my new Jeep. Friendly, timely, patient and knowledgeable. Everything moved with ease. This is my second purchase from this dealership. Friendly, timely, patient and knowledgeable. Everything moved with ease. This is my second purchase from this dealership. More
by andriafalcon@gmail.com
Employees Worked With
Tony, Jason, Walter
May 30, 2023
I called on a Tuesday and was able to get an appointment for the at Saturday! I went in and the lady was very helpful AND friendly! My car was ready in about an hour! This is the very same dealership where for the at Saturday! I went in and the lady was very helpful AND friendly! My car was ready in about an hour! This is the very same dealership where I purchased my vehicle and they have been incredible to work with all the way from purchase to service! I highly recommend this dealership!!!!! More
by DALE-GORR
Employees Worked With
Mitch, Audrey Ryan
