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Hanlees Napa Chrysler Dodge Jeep Ram
Napa, CA
178 Reviews
Hanlees Chrysler Dodge Jeep Ram of Napa strives as a dealership that stresses the importance of dedication, hard work, and most importantly, family. We are proud to serve Napa Valley, American Canyon, Vallejo, Sonoma, Saint Helena, and surrounding areas as your local CDJR dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 178 reviews
June 30, 2023
Best dealership I’ve been too,everyone was awesome there,the best part,it was hassle free. there,the best part,it was hassle free. More
by SMOKEAFORD66
Verified CustomerEmployees Worked With
June 30, 2023
Nice people but did not do a good job for me. Scheduled my appointment but didn’t order the parts then when I picked up my car the ignition switch didn’t work so I had to bring it back. Then the Scheduled my appointment but didn’t order the parts then when I picked up my car the ignition switch didn’t work so I had to bring it back. Then the said I need a new module that costs a ridiculous $1200 so I said forget it. Then I get my car back after 2 trips and my new key fob isn’t programmed correctly so the push button start on the fob doesn’t work. I won’t get work done here again. More
by SEGHISLETTA
Employees Worked With
June 29, 2023
Did everything to get my Jeep back on trails and running great. The service & the parts dept. did a great job. Thank you Bill great. The service & the parts dept. did a great job. Thank you Bill More
by TILESAVERS
Employees Worked With
June 27, 2023
The initial ordering and follow up was not great and the car arrived six months after I submitted my order, but Tony and Scott were great. car arrived six months after I submitted my order, but Tony and Scott were great. More
by JFWICKS
June 18, 2023
Very aggressive at the beginning. Was told the gas tank would be filled up, however it was not, it remained at 1/4 tank. I ask about warranty and I received a round about answer caus Was told the gas tank would be filled up, however it was not, it remained at 1/4 tank. I ask about warranty and I received a round about answer causing me to believe I would have a 30 day warranty. I was rushed to sign paperwork only to learn no warranty would be given. I also discovered only one key remote was with the car. Impressive at the beginning yet disappointed at the final process. Wouldn’t be my choice to return for another vehicle. More
by Carlton964
June 18, 2023
It was very pleasant experience Jayson was very helpful All the employees are very well trained All the employees are very well trained More
by Hari Baskaran
June 16, 2023
Professional, courteous, friendly, and all around our best buying experience. Lily made everything easy, pleasant, and was very thorough. Toni made completing closing paperwork efficient and stress-free. best buying experience. Lily made everything easy, pleasant, and was very thorough. Toni made completing closing paperwork efficient and stress-free. We’ve purchased many new Jeeps and other vehicles since 1978, and this was our best ordering and purchasing experience ever. Hanlees Jeep of Napa is number one in our book. More
by warhorse33
