Hanlees Napa Chrysler Dodge Jeep Ram

Fantastic experience at this dealership. Both the sales person & sales manager provided excellent service with no pressure to buy. Dealership also had an outstanding selection of vehicles to Both the sales person & sales manager provided excellent service with no pressure to buy. Dealership also had an outstanding selection of vehicles to choose from that were in stock More

Very friendly, respectful, honest, great salesman. Helpful everything to know about my brand new 2023 Ram 1500 limited. Helpful everything to know about my brand new 2023 Ram 1500 limited. More

They did not really know much technically about my problem. They also fabricated a false story about my radiator having a leak and needing repairs. It has not leaked at all. So I do not trust them to problem. They also fabricated a false story about my radiator having a leak and needing repairs. It has not leaked at all. So I do not trust them to advise me honestly. I have seen this pattern many times and will tend to avoid them in the future. More

The staff was friendly and helpful in finding what I needed. Would recommend to others. needed. Would recommend to others. More

My car seems to be well taken care of. I’m happy with the quality of the service team member’s communication. I’m happy with the quality of the service team member’s communication. More

We saw vehicle that we wanted talked to salesperson about it he shared past knowledge, used vehicle we test drove it asked how much made offer, wrote check and drove off sales staff very helpful would recomm it he shared past knowledge, used vehicle we test drove it asked how much made offer, wrote check and drove off sales staff very helpful would recommend your dealership to others More

They were able to repair my AC and flush all my fluids . Because of parts availability they could not replace brakes and rotors. Because of parts availability they could not replace brakes and rotors. More

Jimmy was great, friendly and great communication. Made sure I was aware of all pricing before any other services were done. Helped bundle services into a package for best deal. Thank you! Made sure I was aware of all pricing before any other services were done. Helped bundle services into a package for best deal. Thank you! More

Before coming to Hanlees Napa, we tried Future Jeep in our hometown at Fairfield. Jim at Fairfield didn’t seems to want to help us at all in our search for a Gladiator. EXCEPTIONAL Customer Service fr our hometown at Fairfield. Jim at Fairfield didn’t seems to want to help us at all in our search for a Gladiator. EXCEPTIONAL Customer Service from Vern, Edwin and Carlos at Jeep Hanlees Napa. This team made our first Jeep buying experience from this dealer one to remember! Best regards, Mike and Lovylyn Nguyen More

Worst customer service I have experienced in a long time. They treated my wife terrible and were very unhelpful in diagnosing an extended warranty issue. They left her car unlocked with the key on the driver They treated my wife terrible and were very unhelpful in diagnosing an extended warranty issue. They left her car unlocked with the key on the drivers seat over the weekend. When asked about it they said ohhh ok. Not a sorry, nothing. They do not care about you we will never go back. More