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Hanlees Napa Chrysler Dodge Jeep Ram
Napa, CA
198 Reviews
Hanlees Chrysler Dodge Jeep Ram of Napa strives as a dealership that stresses the importance of dedication, hard work, and most importantly, family. We are proud to serve Napa Valley, American Canyon, Vallejo, Sonoma, Saint Helena, and surrounding areas as your local CDJR dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 198 reviews
June 10, 2025
My car battery died on my wedding day and my jeep was towed to this dealership. I was leaving on my honeymoon that week. I feel like I was taken advantage of by being charged almost $1,000. I had no choi towed to this dealership. I was leaving on my honeymoon that week. I feel like I was taken advantage of by being charged almost $1,000. I had no choice, but I wouldn’t recommend this to anyone. More
by Bw
Verified CustomerEmployees Worked With
June 07, 2025
On time service. Polite and informative check in procedure. Showed me how to do something different with my radio which was great. Polite and informative check in procedure. Showed me how to do something different with my radio which was great. More
by JOANQNAPA
Employees Worked With
Service dept. Cashier.
May 29, 2025
service appointment was great! made appointment for the same day, took vehicle in and was completed the same day, exceptional service for Maui in service dept. made appointment for the same day, took vehicle in and was completed the same day, exceptional service for Maui in service dept. More
by randy77
Employees Worked With
Janet the parts manger the best
May 07, 2025
The customer service was poor. The dealership did not help in trying to find a resolution for my 2020 Jeep Gladiator. My Gladiator has been a good vehicle other than a clutch issue The dealership did not help in trying to find a resolution for my 2020 Jeep Gladiator. My Gladiator has been a good vehicle other than a clutch issue that seems to be not repairable. I wanted to replace My Gladiator with a new one dealer is making it difficult More
by JPLOWNEY
Employees Worked With
Maui Oregon
May 06, 2025
We had a very easy interaction with Hanlees. We called about a Ram 1500 they had on the lot and discussed the deal before we even got to the dealership. Once we were there there were no shenan We called about a Ram 1500 they had on the lot and discussed the deal before we even got to the dealership. Once we were there there were no shenanigans from them just straight dealing. Lily our sales person was great, knowledgeable and friendly, and helpful the whole time. More
by SALES@OBRIENIRON.NET
Employees Worked With
Lily
March 31, 2025
Hourly rates are very expensive with the hourly minimum per task. seems very unreasonable for the customer. per task. seems very unreasonable for the customer. More
by GLENN.SALVA
Employees Worked With
March 22, 2025
They were very interested in the health of my vehicle. I must say the my jeep runs better then before. I must say the my jeep runs better then before. More
by Van
March 22, 2025
Service was for warranty approval only, got bill for 1000.00 diagnostics with no consent. Calls to service were unanswered due to low staff.very poor communication with me. 1000.00 diagnostics with no consent. Calls to service were unanswered due to low staff.very poor communication with me. More
by KENWASON1
