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Hanlees Napa Chrysler Dodge Jeep Ram

Napa, CA

Overview
Employees
Reviews
4.2
278 Reviews
Hanlees Chrysler Dodge Jeep Ram of Napa strives as a dealership that stresses the importance of dedication, hard work, and most importantly, family. We are proud to serve Napa Valley, American Canyon, Vallejo, Sonoma, Saint Helena, and surrounding areas as your local CDJR dealership!
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333 Soscol Avenue

Napa, CA

94559

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Showing 278 reviews

December 07, 2025

My truck was there for 5 days just for a check-up. The service is bad, and they apparently don't have enough staff in the service area because they take too long to work on the cars in the shop. More

by Judith_bk
Recommend Dealer
No
Employees Worked With
Service??
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December 03, 2025

??Professionally trained and well experienced in this field and in many other areas in the industry ... More

by Sunny
Recommend Dealer
Yes
Employees Worked With
Maui/Ernesto
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November 28, 2025

I saw the car online, confirmed it was available, went to go see it and Carlos helped me out with the rest. He answered my questions. He made it easy and I was happy. More

by denisebodin
Recommend Dealer
Yes
Employees Worked With
Carlos Barrera
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Nov 28, 2025 -

denisebodin responded

I contacted the dealership online about the cars availability. Lily confirmed it was, I asked what would be a good time to come in she told me what the hours of operation were and I went in Tuesday. I work with Carlos and he made the purchase easy. Your people were helpful and pleasant . I was very happy with my purchase.

November 26, 2025

Outstanding Customer Service! Excellent Customer Approach! Happy to have my car serviced at your dealership. More

by datilesedu
Recommend Dealer
Yes
Employees Worked With
Jack Bunch
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November 21, 2025

Great experience. Carlos was helpful and very easy to work with. I felt comfortable and not pressured to buy. More

by Vincentjrp
Recommend Dealer
Yes
Employees Worked With
Carlos Barrera
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November 19, 2025

My experience with the dealership was extremely disappointing. I was given incorrect information multiple times, my concerns were dismissed, and I constantly felt blamed for issues that were clearl More

by CHARRO.DEHARO
Recommend Dealer
No
Employees Worked With
Jack
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November 19, 2025

Easy and cooperative. Very helpful Great explanations of features and benefits of the truck and the dealership services. More

by PGA95452
Recommend Dealer
Yes
Employees Worked With
Mike Lilly and Carlos
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November 16, 2025

This was the fastest i have ever had my car done last time i sat down there for 8 hours and that was the same thing i got done this time More

by SRODGERS143
Recommend Dealer
Yes
Employees Worked With
2 service guys in the office
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November 15, 2025

Quality service, Professional, Efficient. Thoughtful and kind.. Knowledgeable. Relaxing. Comfortable Environment. Reduced Stress . Enjoyable conversations. More

by GINEST72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 14, 2025

Jack was so helpful from the beginning to end. His customer service expertise really shows he cares about the customer as well as vehicles, what a great hospitality customer service mindset. Knowl More

by RMAUST6888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack from Service department Hanlees
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