Hanlees Hilltop Toyota - Service Center

I had an apt but had to wait an hour before I was helped. They did the work needed within the timeline they gave me. I had just brought my vehicle in for service a month earlier and asked them to check why m They did the work needed within the timeline they gave me. I had just brought my vehicle in for service a month earlier and asked them to check why my low tire pressure light was on. They said it was a censure but in reality is wad my front tire getting low. I ended up needing a new tire which was the cause of the low tire pressure light. They totally missed it the first time. Think I should’ve received some kind of discount since they missed it and it could’ve caused me a blown out tire on the freeway. More

Love how it turn out really good very nice job they done car is very nice car is very nice More

Service manger was straightforward and very helpful. He worked with me to resolve the car’s issues to my satisfaction. He worked with me to resolve the car’s issues to my satisfaction. More

Excellent service and customer service within current framework but it appears to lack some important service areas: I would highly recommend: 1. Please have Service advisor ask if customer wants 1 framework but it appears to lack some important service areas: I would highly recommend: 1. Please have Service advisor ask if customer wants 19 multi point inspection(included), not waiting for customer to ask 0R automatically include in service as offered OR ask customer if wants this inspection. If none of the above options is offered, the customer is inclined to believe this is not done anymore and does not get it done. Or is this your intent? Quality for routine service has declined somewhat in this respect. 2. Please continue using the 19 multi point inspection check off list when service tech completes inspection as well as recommendations. This has been replaced with no written feedback but a verbal comment,"everything is ok" per the service advisor. 3. An itemized list of parts and labor would be very helpful. It is hard to see the breakdown of the cost when the amount is bundled into lump sums. Thank you for taking these requests seriously. I appreciate it very much. More

Excelente service , very kind people at the moments when arrive, good job for the advisor. Thank you arrive, good job for the advisor. Thank you More

Excellent timely service, professional staff and clear pricing. Jesse was great . Thank you for the timely and fast service pricing. Jesse was great . Thank you for the timely and fast service More

Very helpful and considerate staff. Work done in timely manner. I always go this dealership Work done in timely manner. I always go this dealership More

Good profesional service by Marinca Morales, she took good care of my issues with my car good care of my issues with my car More

Good service & very understanding service advisors. timely performance.your car is ready & they will bring it to you. timely performance.your car is ready & they will bring it to you. More

I was cheated out of four Auto butlers and the last two times I went for service it took forever and all they did was rotate my tires I've had nothing but poor experiences from this dealership I will never times I went for service it took forever and all they did was rotate my tires I've had nothing but poor experiences from this dealership I will never purchase a car from here again nor would I ever recommend this dealership for sales or service More