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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
659 Reviews

659 Reviews of Hanlees Hilltop Toyota - Service Center

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June 10, 2023

Very rude and unprofessional. Trying to sell more service without even knowing which car was mine. More

by Ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sonia Abukweik
June 09, 2023

Muy buena atención me trataron con mucho respeto y el tiempo de espera no fue muy largo. Gracias More

by fasanchez09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
June 09, 2023

When I called for service I was told I was still on the warranty. When I go there the lady told me it has expired. Very disappointed. I was ashamed and didn’t want to argue. And paid. More

by Genetasrat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The person who answered the phone and gave me wrong information
June 09, 2023

The Service was prompt, professional, and pleasant,, and I will definitely return.to Hilltop Toyota More

by jbonthom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
see my paperwork
June 08, 2023

They robbed me gave me a false diagnosis and gave me a ridiculous estimate for alleged needed repairs More

by chrisrigney57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Nguyen
June 08, 2023

I am very happy with Hilltop Toyota I will be going back soon as I need to More

by PIDE58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
June 07, 2023

Worst customer service ever I have and I wouldn’t recommend it to anyone. How they lied to the customer More

by montes1447
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lobo Jessie
June 07, 2023

The ONLY service rep who showed up for work this day was excellent. While service here is hit or miss he was great even though he didn’t get to me until an hour after my scheduled appointment time. More

by SUZANNE.FOSTER82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose, Tom Nguyen
June 01, 2023

When you an appointment the wait time is terrible. If you have a appointment 7:30 in the morning you won’t get your car in till 1130 More

by TERRYCOULON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
June 01, 2023

CJ helped me and was wonderful! Made my experience so easy and I will be back when I need my car serviced again. More

by Dijonae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
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