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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
659 Reviews

659 Reviews of Hanlees Hilltop Toyota - Service Center

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June 17, 2023

I purchased my car there and have had it serviced there since the purchase in 2019 I’ve only had one complaint that’s the loss of my wheel cap when tire was replaced and I had to pay for it other than that More

by Adebose3212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know any of them
Jun 17, 2023 -

Adebose3212 responded

That’s all!!

June 17, 2023

Well informed my service advisor was very helpful nice did not make me wait to long for my truck More

by DAVIDPESSAGNO12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor very good
June 17, 2023

Sonia was professional, friendly, and efficient. She explained everything to me clearly and made sure the mechanics got my car back to me in time for my next appointment. More

by Mildred Pierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia
June 17, 2023

Excellent job. Service Advisor Sonia Abukweik is excellent. Repair technician over and exceeded expectations. Thanks. More

by Mensalab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia Abuweik
June 17, 2023

I was pleased with the service person,Jose but your prices are outrageous! I will be looking at other service centers More

by Barbsblinds13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2023

The service manager is a rockstar holding up the entire service department by his self. Hats off to overworked managers everywhere. More

by joelmaccargar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Del Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Lantican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

I liked that the estimate/service order was texted to me before the service advisor (Sonia) discussed the needed repairs with me. Sonia explained the issues in detail and very patiently answered all of my q More

by TIGERBALMLILY
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia Abukweik
June 16, 2023

Good service but did not go over the multipoint inspection was told they would inspect the vehicle but did not mention if it needed any maintenance More

by Abeljenson24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia
June 16, 2023

Muy amables y me ayudaron los recomiendo les dos 10 de 10 en Todo 👍 estoy feliz More

by rudigonzalez502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audrey Ryan
June 16, 2023

Bad work, too expensive, after 30 years being a client, I’m very dissatisfied, I took my car for 125000 miles service, I notice some shaking, after a week, I took the car to solve the problem, I was told i More

by ARIESMARCELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
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