Hanlees Hilltop Toyota - Service Center

Our service provider was very confident and comfortable to talk to. Where were the “deals”? to talk to. Where were the “deals”? More

They were courteous and efficient. Was able to use an online discount from their website for my oil change. Was able to use an online discount from their website for my oil change. More

Great service and customer service! !! I would recommend this dealership to anyone that wants to buy a new car. !! I would recommend this dealership to anyone that wants to buy a new car. More

Unnecessary over charges. Incomplete work as estimated. Service completed does not match Toyota maintenance guidance Incomplete work as estimated. Service completed does not match Toyota maintenance guidance More

Good costumer service and Good atencion amable and celan place thank you very much excelent service place thank you very much excelent service More

Great help and very friendly people to work with. Would go back for sure in the near future. Would go back for sure in the near future. More

The customer service people are so nice, helpful and attentive to details. Service is very good. attentive to details. Service is very good. More

I'm rating mid-range because : 1) service took twice as long as I was told; I arrived 11:30a; expected service to be completed between 1:30-2p but it wasn't finished until 4:30p. 2) I made the appt for oi long as I was told; I arrived 11:30a; expected service to be completed between 1:30-2p but it wasn't finished until 4:30p. 2) I made the appt for oil change and tire rotation; I was strongly urged to add $2000+ in additional services which I declined, agreeing to $300 worth of minor services. 3) When I asked about special offers, I was told the shop had no way of knowing if any were available. In the past, service advisors checked the Hanlees website to see offers applicable to my service. Shortly after leaving the shop, I checked the Hanlees website and noted 3 or 4 offers that might have been applicable. 4) The service advisor was very professional and pleasant. I know he is expected to sell services, however, I prefer to receive a mild suggestion re Toyota's interval service recommendations as opposed to a worse case scenario. I'm a loyal customer having bought my car in 2006 and from the 1st service through this latest, it has only been serviced at Hanlees Hilltop. More

The person who help me was really nice and very good at talking about my quotes . talking about my quotes . More

I’m new to Hanlee’s Service Center. Overall it was a good experience, Jesse was very responsive with my inquiry and patiently went through the charges on the repair work. Probably needs Overall it was a good experience, Jesse was very responsive with my inquiry and patiently went through the charges on the repair work. Probably needs a bit of improvement from the clerks answering the phone as they were abrupt and sounded annoyed when putting the customer on hold or transferring calls. Phone courtesy is essential—specially if it’s the bulk of what you do for a living. More