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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
659 Reviews

659 Reviews of Hanlees Hilltop Toyota - Service Center

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July 11, 2023

Excellent service for providing me the Uber ride the advisor expected the service took longer. Good job ! More

by Vincent Chan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabernacle Shaw
July 11, 2023

Good service - Eric was helpful and answered all our questions. It was expensive but it was the 60,000 mile service! More

by elisabethcopp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 11, 2023 -

elisabethcopp responded

See above

July 11, 2023

Because of work in that area made me do my service in there , the lady in desk 3 was super great . Even-though the technician lost my tire cap and he mentioned was missing but i m sure he lost it but the More

by Amine
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
July 11, 2023

Everyone is very helpful. We are always helped promptly and professionally when the car needs service. I always come back regularly for scheduled maintenance. More

by Lisastockton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know names
July 11, 2023

People here are very nice. They don’t disappoint on any expectations of the premium service. I always enjoy good experience there. More

by Deepak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Del Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Lantican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Deepak responded

People here are very nice. They don’t disappoint on any expectations of the premium service. I always enjoy good experience there.

July 09, 2023

I like to make my toyota corola appointment in Richmond than Sacramento. All person who did my car all great. an di really appreciate. More

by ANTOGOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benavides
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Lantican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2023

Clean, close from home, nice customer service and have shuttle for customer doing maintenance, good job. More

by WISETIALIEM
Recommend Dealer
Yes
Employees Worked With
I don't know her name
July 09, 2023

Easy to make appointment for service. Quick reception of the car on arrival. Full disclosure of anticipated charges and timely update during actual service. Very satisfied. More

by LESLUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Ryan
July 09, 2023

Friendly, conversant, knowledgeable staff, both people who worked with me. Out to get NEEDED repairs for me. However, two years now I have had my windshield wipers replaced and neither year did they work More

by jorosz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia Abukweik
July 08, 2023

I like this dealership because it’s closer to my home. Good customer service and easy scheduling.. More

by TRINIDADHELEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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