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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
659 Reviews

659 Reviews of Hanlees Hilltop Toyota - Service Center

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July 21, 2023

I am very satisfied this company every time had appointments done on time and workers very kind, helpful. that’s why all my car I purchase hilltop Toyota. More

by ANTOGOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benavides
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Lantican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

They are dependable, reliable, and pleasant to deal with. I have used them for many years. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Machado
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Benavides
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Del Rosario
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Leal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Lantican
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinosa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rengifo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

Billingue, I can drop my car early morning, easy to get there, easy to park my truck on the street. More

by calcesar ramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

Fantastic service. Will return for next car visit. Thanks for the tune up. They gave me a great vibe on the pickup. More

by Jrude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
July 20, 2023

Came right out and got me signed in I got good service Eric did a good joj More

by SPRILEY01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis did good job driving me to another appt and coming back for me
July 19, 2023

Had an 1015 am appointment for just an oil change and at 130 the truck was not even started yet. What is the point of an appointment time if it can't be done at a appropriate time. No employee even talked t More

by antrzjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

Tire technician failed to inspect tires and tried to send me on the road with a bad tire For the second time More

by mpfriedman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts, Department cashier did a good job
July 19, 2023

I took my car to dealership & they did diagnosis that ABS system not working & did not informed me that hybrid battery is also needs to be replaced when they did ABS work done & I took my car and drive the s More

by Alam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessie
July 18, 2023

This last checkup cost me almost $4,000, with labor being almost $3,000. I understand I could have gotten my car back in a day, if they didn’t have to wait for a kit they needed that was not in stock, to be More

by MAUREENHAESLOOP
Recommend Dealer
No
Employees Worked With
Service Advisor Jesse Lobo
July 18, 2023

Nice customer service. Faster service. Convenience schedule. Friendly staff, they always have a smile for you. I really recommend Hanless Hilltoo Toyota. Is the best place More

by melinaivet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Ryan
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