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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
659 Reviews

659 Reviews of Hanlees Hilltop Toyota - Service Center

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July 28, 2023

The charge for a new alternator and installation seem extremely high, over $1400 and the only reason I went ahead was I needed the car back asap. I brought it in on Friday and the work was not done till More

by WAYNE9363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Very good He working Very nice and fast 👍 will refer my friends and family to get new 🚗 too More

by JASMINETHUY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

From beginning to the end of the requested service I needed, no problems were ever encountered. Pleasant staff in the main service area as well as the auto servicing area. I have no difficulty in recomm More

by Nobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahin Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audrey Ryan
July 27, 2023

This dealership is always clean and the staff are professional. I highly recommend this dealership. I've purchased more than one vehicle from them. My go to dealership More

by tracytate7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

The service team lost track of my car, forgot to service it while i was sitting there waiting for 2.5 hrs… when i noticed my car sitting in the parking lot they finally brought it in and did the quickest se More

by Fyourservicecenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department sucked
July 27, 2023

Jose was very helpful & considerate! We have BIG appreciation for his high service level & efforts. More

by Francine M Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cadena
July 27, 2023

Service advisor was polite, helpful and simply outstanding! The service area was cleaned, but could be better, in that one of the chairs were damaged and should be replaced. More

by nadia_nadia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
July 27, 2023

The best dealer in the area , specially for my beautiful Yaris Vehicle, thanks for all the attention. More

by Sonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
July 27, 2023

Excelente Excelente servicio y atención desde que llegue hasta que me entregaron mi vehículo STOP More

by CAMILAFROGGY
Recommend Dealer
Yes
Employees Worked With
Don't
July 26, 2023

Scheduled appointment but there is still a wait. However, it’s expected and the service worker did a tremendous job in providing me all the details of my maintenance under ToyotaCare! Highly recomme More

by sfsaephan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabetha Shaw
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