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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
658 Reviews

658 Reviews of Hanlees Hilltop Toyota - Service Center

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August 04, 2023

They did the job with no time. I called and got the appointment the same day and they pick me up and drove me home in time. After 2 hours the job was completed More

by SNOWJM29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember it’s a woman in desk #5
August 04, 2023

Jennifer the lady who assisted me was very helpful, professional and friendly. She explained each maintenance item with me which was very helpful in making a decision on which services are important an More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer from parts and services
August 04, 2023

Very efficient service, got my car in time as promised, my questions were answered appropriately More

by PABSDELEON01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Lobo
August 04, 2023

Sonia was very polite and professional. She explained everything to me and kept me up to date on the time frame of the time it would take for them to finish. More

by theresagriffin450
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
August 03, 2023

Very fast and nice people. Clean office. Friendly staff. I feel like they care about their customers More

by rangerthat82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Del Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Lantican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2023

Very concerned about your wait time. Keeping you updated about what is going on with your service. More

by lmorlock2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Del Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Lantican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott and Erik
August 02, 2023

The staff are very friendly and professional. I was shown all my options and the cost associated with them in order to make an informed decision More

by sharonlennay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia abukweik
Aug 03, 2023 -

sharonlennay responded

Great service

August 01, 2023

This was my first time here. Everyone I talked was friendly and efficient. The shop is clean and well maintained. More

by aregines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember their names. The person when I first pulled into the parking lot, the advisor and the cashier were all women, 5 stars
August 01, 2023

They were fast and helpful. I was happy that they were to give me a ride home. More

by TANIAGAR81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember her name
August 01, 2023

Jenny was an incredibly helpful and knowledgeable service provider. She made the experience positive and wonderful. More

by CBaronian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny
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