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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
658 Reviews

658 Reviews of Hanlees Hilltop Toyota - Service Center

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August 08, 2023

Service person was very helpful and friendly, waited at the dealership. Didn’t have to wait a long time More

by ssccoottyy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
August 08, 2023

My first time in this dealership, I brought my 2022 tacoma and my friends 2015 Rav4. I made an appointment for oil change on my tacoma at 9:30 with Jose Cadena, he wasn’t even able to help me, other a More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t even remember his name
August 08, 2023

Toyota dealership is excellent that's why I chose this dealership.The service is very good and my car was finished at early time as promised. I will refer this Toyota to all my friends. Thank you so much More

by EDGARDO Padilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Del Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Lantican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2023

My service care coordinator, Sonia was great! She was responsive and extremely courteous and professional! More

by BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Check out staff was very helpful
August 06, 2023

Great service all around they were very informative and friendly I was in and out in less than an hour. More

by XCORONADO14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2023

Personally, I feel very satisfied. They are very kind, very professional. I recommend them 100%. thank you so much More

by SARADVALLADARES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ERIK HAILE
August 06, 2023

I told the rep that the window washer spray was only working on one side. They said it would be looked at however when the car was finished I noticed that the washer was still clogged on one side. The More

by ijbeau13
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenny williams
August 05, 2023

I brought my Tacoma in to have it fixed. They refused to work on my vehicle. I bot 2 brand new Tacomas. But after this experience I will never buy another Toyota. Thank you very little!!! More

by TOMEVANS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

Thai is the Best sales representative I have ever had! I purchased my Rav 4 in October 2022. My husband and I have purchased 4 new cars in our life. 2 Toyotas, 1 GMC, and 1 Dodge Ram. Everyone we worked w More

by FSHNHUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2023

50k service took 7 hrs before car could be picked up. Called for status update after 5 hrs. More

by JIMMAKI51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service scheduler
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