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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
657 Reviews

657 Reviews of Hanlees Hilltop Toyota - Service Center

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August 12, 2023

It took to long to close the deal had to wait 2 hours staff was professional but waiting that long really made me feel like they didn’t care about my business only stayed because I wanted that car but wa More

by ARNOLD.MARK81
Recommend Dealer
Yes
Employees Worked With
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

Excellent customer service! The dealership accommodated me in making my appointment. Excellent work was performed on my car. More

by ZEALATWORK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, and other employees.
August 11, 2023

The agent was serving as she was supposed to serve a customer. Irresponsible person to take care a her customers . She told thee service will take two hours but it took more than three and half hours. More

by SEYOUMBERHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employee at the front that take care for service
August 11, 2023

El servicio está muy bien lo malo es que el carro no te lo lavan More

by luisfelipe_8
Recommend Dealer
Yes
Employees Worked With
De parte lamentó de gestión
August 11, 2023

Jessie worked hard at taking care of my problem and we did get it done More

by SPRILEY01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
2young ladies when I paid my bill was handle quickly and another young lady brought mine car around with my keys
August 11, 2023

Very good service nice and very concerned about my car giving great service to the good function of my car thanks More

by JOSEJAIME602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2023

Jesse was very helpful. Was shocked at $1000 bill for a checkup though. Driving service was great More

by JFLUM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jese very helpful.
August 09, 2023

Service is really good delivery is always in time also they give a lot of attention good for this dealership More

by Cvaldez95hi@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thai Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

Had a great experience! !! Awesome service advisor will definitely return for future service for my vehicle. Will recommend to others More

by REGEINASIMMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Lobo
August 08, 2023

Service person was very helpful and friendly, waited at the dealership. Didn’t have to wait a long time More

by ssccoottyy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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