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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
657 Reviews

657 Reviews of Hanlees Hilltop Toyota - Service Center

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August 25, 2023

Excellent service I always take my car for service at hilltop Toyota dealer They are very consistent More

by baobutton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thai Nguyen
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2023

Great customer service . Made sure I got the car I wanted for the best deal. They made sure my car note was in my price range and my down payment was reasonable. I’ve got 3 More

by kellyparishdonovan17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Del Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Lantican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2023

True to there word on time deliver what they preach. Good crew work good ❤️ together More

by rayardoin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair shop
August 24, 2023

Great service. Communication was excellent. Great updates and feedback and advice on my car. Will return. More

by khamn24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
August 24, 2023

Unfortunately, the service representative didn't know about the repair needed, so he quoted me $3,000 less than what it would have been. Had he checked with a technician before doing the quote, he would More

by GEE314
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Haile
August 23, 2023

Jenny great help made sure I received my wheel lock back. It was taken lasttime More

by kgmom1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny
August 23, 2023

It was incredibly difficult to talk to anyone there while our car was there. I would not go back there for anything. More

by mebru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
August 23, 2023

Nice staff! Helpful! Explained to me the work! Only took too long the work! Thank you! More

by anaeugrande
Recommend Dealer
Yes
Employees Worked With
Jessi
August 22, 2023

I went in for oil Change only but they didn't give me the option to do that instead they added 19 point inspection. I am not satisfied with my service. I paid for oil change and 19 point inspection. More

by mhsaechao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thai Nguyen
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2023

Took my car in Wednesday 16 August without appointment to have check engine light looked at. Tabatha provided excellent service. Explained the car couldn’t be looked at until Friday 18 August and why They More

by Allan Nagel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabatha
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