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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
657 Reviews

657 Reviews of Hanlees Hilltop Toyota - Service Center

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August 29, 2023

Overcharges, charged $631 for a checkup didn't do any work at all, why? I do not understand they only did an oil change, looked at my brakes and tires More

by debmac69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ahin Lee
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2023

Very good not only that closed to my house love it and keep coming back More

by FLORANTE.VICTORIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benavides
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2023

The Toyota Dealer is 100% thief without checking the tire thoroughly they were selling me a tire for $300.00. The tire had a small nail which didn't go through and was not leaking and on top of that, they to More

by SRATNAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2023

Jenny who helped me with my appointment, answered all my questions and was very helpful. I would go back again . More

by Rico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2023

Great people and were very helpful with the whole process. Would definitely recommend to anyone in need of a service repair. More

by ROMANO.MIFTAREVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2023

Warning light came on after 1st visit. Issue not resolved after 2nd visit. Due to safety issues I could not come back, but when I called to ask what to do twice, calls were not returned? More

by Gisolauno
Recommend Dealer
No
Employees Worked With
Jose, Eric and Scott
August 26, 2023

$800. For a window switch is a rip off!!!!! Never again will I use a dealer for repair work More

by Joe Cerda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
August 26, 2023

I am pleased with the service at this dealership. They have always taken good care of me. More

by Andrea Green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service technician and service support
August 26, 2023

Jenny was wonderful. She explained everything to me and all the work that needs to be done. I waited for my truck. It was done on time as she promised. I highly recommend More

by NADER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Williams
August 25, 2023

Good work. Took almost all afternoon to replace one tire. Price was too high and too much time waiting. More

by BJNadler
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Eric
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