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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
657 Reviews

657 Reviews of Hanlees Hilltop Toyota - Service Center

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September 10, 2023

Always nice and clean. Service advisors are nice and explain what is needed for your car. More

by Toyots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Lobo
September 09, 2023

All I wanted to know is if my broken center console would be covered under warranty but instead I was told it was broken and was charged over $300! I already knew it was broken and I did nothing to break it More

by lauriemacbayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Internet department never responded to my 3 attempts at contact
September 09, 2023

Taking time to wait for the representative to check my car, but the preparation of the estimate was so quick More

by EDDIE_K_3
Recommend Dealer
Yes
Employees Worked With
Williams Jenny
September 09, 2023

Great Customer Service. My advisor explained the process, past services and what work was required during this service. More

by R_TAMONI30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
September 08, 2023

My Advisor Eric was professional, knowledgeable, friendly and know his job. Will recommend him to friends. Keep up the job👍 More

by MOHBAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payment employee
September 08, 2023

The staff was friendly and informative. They made my experience great. I didn't have to wait long More

by RAIDERS642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and cashier
September 08, 2023

Consistent thorough service. I feel safe driving my car♥️ Customer- service is great! I dont feel hurried at initial check-in. Pls keep it up! More

by JET_MICULOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

It is convienent and near my home and always get great service. I would recommend it to anyone. More

by delia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

The dealership advisers are helpful and nice but the shuttle service they have there is very slow and I had to use Uber to get to my appointment because the dealership could not provide me a ride home o More

by mi40ply
Recommend Dealer
No
Employees Worked With
Danielle and Eric we’re very professional and helpful
September 07, 2023

Hanlees Toyota is my favorite dealership. I trust the service they provide and I recommend them to anyone who wants a vehicle service provider that has integrity and reliability. I have never More

by Wellington Mahati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Cadena
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