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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
655 Reviews

655 Reviews of Hanlees Hilltop Toyota - Service Center

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October 10, 2023

The people are friendly. But the cost isn’t high. They never put my mat back on the left side in front. More

by Jesus soldier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2023

I had to wait almost 2 hours for my oil change after I asked for the shuttle service to drive me home and they told me no because it would be less than 1 hour. More

by asanders663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2023

Fué un buen servicio, muy amables todos y me ayudaron con el proceso en lo que necesitamos More

by EMMABARAHONAPAZ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Leal
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2023

Professional and very helpful and delivered as promised Brought my car to the same service center More

by TANTONY85
Recommend Dealer
Yes
Employees Worked With
Jess
October 08, 2023

Nice and clear explanation on what was going to happen during the service appointment and an estimate for how long the service might take. Friendly people More

by MIGUELVALENCIA2486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
October 08, 2023

Jenny is Amazing! Transparent,Honest, and Upfront. Jenny is invaluable to Toyota. Two things could have been better. First thing is the invoice process. It was a littl More

by rarnold1054
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Williams
October 08, 2023

Is ok. But for any reason, when I take my car for service, specially when still in the service included in my new car agreement. They have to find something More

by RTIJERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service depart
October 06, 2023

Sheila was knowledgeable, professional and personable throughout my service stay. She worked hard to meet my needs. More

by K. SaundersWood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila
October 06, 2023

Great service and quick in and out. I always get taken care of great company More

by SHAUNAVANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
October 05, 2023

There is basically NO customer service. Tried for days to call but know one answers the phone. More

by lynnettesf
Service Communication
Recommend Dealer
No
Employees Worked With
Don't have a name
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