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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
673 Reviews

673 Reviews of Hanlees Hilltop Toyota - Service Center

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November 22, 2024

I spend little bit of time waiting while my car get the schedule service. Awesome 👌 More

by RT_IJER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Had to walk home 4 miles because they kept my car for 4 hours for an oils change. For the first time since 2019 they did not offer a shuttle or any other way home. I was not prepared for this. I couldn’t m More

by poncejesus66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
November 19, 2024

V e r y g o o d j o b everything was great thanks More

by Zahid Aslam Muhammad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liew
November 15, 2024

Didn’t put wiper fluid in my car but charged me for it. I was very disappointed with the car service. Never bringing in my car. Charged me over $700 and they forgot to do things they were supposed to. More

by Ingrid Bernal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
November 15, 2024

It's not the dealership. It's about the wonderful worker's. They are awesome. More

by JENNYWILDONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny William
November 15, 2024

From the beginning everyone was courteous and accommodating.. Mike the service manager was thorough and answered all questions. More

by rschuette14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, ?Tanisha in paying
November 13, 2024

Quick maintenance work on my car, One hour only and I feel the difference with out it. More

by VICTORINOPASCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

My service advisor was knowledgeable, helpful and friendly. The waiting room is reasonably pleasant with good coffee available. Work completed when promised. The shuttle is a big plus. More

by Paul
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
November 10, 2024

I find it always a challenge lately to come here. It’s a wait even with an appointment. So much turnover in service advisors. No one seems happy at their jobs. The cashiers act like it’s a bother to More

by Kas80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not applicable
November 09, 2024

Dealership is convenient and close to home. Service people are knowlegable. Just for an oil change and tire inspection took a bit too long. 2 hours. More

by SQUEAKER5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahin Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.