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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
655 Reviews

655 Reviews of Hanlees Hilltop Toyota - Service Center

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October 27, 2023

Friendly, knowledgeable staff. Good location, nice, inviting and clean waiting area. Great service! Good job! More

by Krz119
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service department
October 26, 2023

Mike Huey is awesome guy, is his first day &. Just love it. He are me smile & I did an oil change. Made my car better & it was fast. More

by bao.button
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Del Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael huey
October 26, 2023

The service agent knew all of my vehicle needs, and explain them to me. Took care of them, notified me when my vehicle was ready and explain to me what had been done, and what needed to be done for the More

by PHILCHARLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Garner? Service advisor
October 26, 2023

I had to go back twice for 6 months inspection, they forgot to do oil change, was a lot better the last time More

by NICKPUGAY9845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Huey
October 24, 2023

Great service experience! I was checked in at service desk on time and the agreed upon services were performed perfectly and my car was finished on time! I give 5 stars. More

by joanwallace7766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2023

I want to say thank you Jenny, Meagan and Anthony for all of you guys help. Anthony thank you so much for taking the time to answer all my questions and looking at my seatbelt in my car. Megan and Jenny More

by Chanel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenny, Megan
October 23, 2023

Toyota owners go to a dealer instead of outside workshops due to perception what authorised dealers can be trusted and they will only do what's best for the vehicle owner. Was offered discretionary items wh More

by Samirarora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessie Lobo
October 22, 2023

I was really taken aback by the service reps deliverance of new tire charges. She did not even try to fit me into a budget tire just told me that it would cost me over 850 for new tires. I also felt really More

by BARBBLIND113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Servicecrep
October 22, 2023

The service at Hilltop Toyota so far, has been efficient and timely, which is much appreciated. More

by jbonthom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila
October 22, 2023

Excelente servicio al público, personal muy amable y atento, muy profesionales cada uno en su area de trabajo. Contenta y satisfecha con el trabajo realizado a mi carro More

by cecilia.sotelo537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila G. Is Excellent!!!!
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