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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
655 Reviews

655 Reviews of Hanlees Hilltop Toyota - Service Center

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November 19, 2023

My appointment was at 8AM. I was there at 7AM, first in line. A nice lady came down, greeted me good morning and asked if I have an appointment. She gave me my number. They ope More

by Jakeyboie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot her name. But she’s the one with a cross tattoo on her right arm and a butter with wings on her left leg.
November 19, 2023

Folks were friendly, knowledgeable and easy to work with I said everything in my first message More

by NCOLES
Recommend Dealer
Yes
Employees Worked With
Mike
November 18, 2023

Thank you for your great support. My Car was ready very quickly. Always I will selec your store. Best regards More

by AGUILAR ALEXANDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

Friendly, efficient, courteous and does work in a timely manner. I’m glad I was able to get to and from work in an Uber. More

by OISHICOMLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael who took care of me was 5 star
November 18, 2023

Michael took good care of me and also my family when we bring our van car and truck in. Got my truck back on time. More

by BARRYSWEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hughy
November 18, 2023

Positive experience with good customer service It's always a pleasure to come to the dealership. Staff are respectful and location is convenient to where we live. More

by BETHSAIZ4U
Recommend Dealer
Yes
Employees Worked With
Jessie L
November 17, 2023

Mr. Liew Saechao had tremendous and excellent customer service. He explained the details of my maintenance and provided me a timeframe of my wait time. He was very accommodating to my needs and kind! You’ More

by sfsaephan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liew Saechao
November 17, 2023

I went for a oil change with coupon. Then wanted to add tire rotation and brake inspection for extra. However service representative told me if I add extra services oil change coupon wou More

by ROYALRAY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donot
November 17, 2023

Great service representatives and a lot of patience with answering questions. Thank you Toyota staff!!! More

by Jorgecsf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luei Saechao, Jenny and Felipe Cortez
November 16, 2023

Service is always good. The advisors are ok. My overall service experience here is good. More

by NILESHMAHARAJ13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
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