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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
702 Reviews

702 Reviews of Hanlees Hilltop Toyota - Service Center

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December 14, 2023

Great service very knowledge about work they do very pleased with the work, Fast service. More

by carmonamaria01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
December 13, 2023

I had a terribly long wait even after I had an appointment. I turned my car at 11:30 but had to wait more than 4 hours to get my car back. Jessie told me it would take about 2 hours but they pulle More

by Deepak
Recommend Dealer
No
Employees Worked With
Jessie
December 13, 2023

Great customer service Very glad to meet my sales person, very professional and helpful, happy with the purchase More

by FAMYARROYO
Recommend Dealer
Yes
Employees Worked With
Perfect
December 13, 2023

Good but I do wish you had loaner cars for major services. My car was gone for 9 days and cost 7k to repair. A loaner or rental reimbursement would be good. I do get with my BMW and our Lexus when o More

by Jfbenn71
Recommend Dealer
Yes
Employees Worked With
Jesse
December 13, 2023

Jenny took good care of me and my 2009 Toyota Camry! And was helpful and told me where the coffee and water was More

by MCKESCOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny
December 12, 2023

How was it that a service that I thought would only cost a few hundred dollars end up costing $2000? More

by ERICABRAHAMSAMUELS
Recommend Dealer
No
Employees Worked With
Jesse
December 12, 2023

The service was good. Need to provide loaners for major repairs where car is out of use for a week and a half and spending over 7k on a repair. More

by J
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
December 11, 2023

The service was fast the care was excellent It was much better because it was quick from making the appointment to checking the car and they detailed everything for me More

by MRIACORTEZ0
Recommend Dealer
Yes
December 09, 2023

They were prompt, courteous, and communicated clearly. They listened to my concerns and addressed them. More

by Sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
December 09, 2023

Got me in quickly, completed service quickly, everyone was kind and attentive Thank you very much! More

by MARTHASCHNEIDAU58
Recommend Dealer
Yes
Employees Worked With
Mike
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