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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
655 Reviews

655 Reviews of Hanlees Hilltop Toyota - Service Center

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December 14, 2023

I brought my car to get an oil change, get my tire fixed and an estimate for fixing paint. The gal who talked to me said yeah my mom's paint is doing the same thing, I asked for an estimate and she said whe More

by teddylove0
Recommend Dealer
No
December 14, 2023

Jesse was very helpful with my car issues. I felt like I was treated fairly. More

by CASEMERJY
Recommend Dealer
Yes
Employees Worked With
Jesse Lobo
December 14, 2023

Great! I had a great experience at the Toyota body auto shop this past appointment. More

by Eve05b
Recommend Dealer
Yes
December 14, 2023

Great service very knowledge about work they do very pleased with the work, Fast service. More

by carmonamaria01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
December 13, 2023

I had a terribly long wait even after I had an appointment. I turned my car at 11:30 but had to wait more than 4 hours to get my car back. Jessie told me it would take about 2 hours but they pulle More

by Deepak
Recommend Dealer
No
Employees Worked With
Jessie
December 13, 2023

Great customer service Very glad to meet my sales person, very professional and helpful, happy with the purchase More

by FAMYARROYO
Recommend Dealer
Yes
Employees Worked With
Perfect
December 13, 2023

Good but I do wish you had loaner cars for major services. My car was gone for 9 days and cost 7k to repair. A loaner or rental reimbursement would be good. I do get with my BMW and our Lexus when o More

by Jfbenn71
Recommend Dealer
Yes
Employees Worked With
Jesse
December 13, 2023

Jenny took good care of me and my 2009 Toyota Camry! And was helpful and told me where the coffee and water was More

by MCKESCOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny
December 12, 2023

How was it that a service that I thought would only cost a few hundred dollars end up costing $2000? More

by ERICABRAHAMSAMUELS
Recommend Dealer
No
Employees Worked With
Jesse
December 12, 2023

The service was good. Need to provide loaners for major repairs where car is out of use for a week and a half and spending over 7k on a repair. More

by J
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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