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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
655 Reviews

655 Reviews of Hanlees Hilltop Toyota - Service Center

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December 16, 2023

Very friendly, not pushy, information was given in an experience and timely manor. Asked questions and was very helpful and friendly! More

by Chooter23
Recommend Dealer
Yes
December 16, 2023

I was immediately acknowledged and taken care of. The vehicle was ready at the time I was approximately given. Great customer service. More

by Marlenimrls
Recommend Dealer
Yes
December 16, 2023

Everyone was very friendly and professional. No pressure whatsoever. That alone will keep me coming back. More

by Tani.perez
Recommend Dealer
Yes
Employees Worked With
Shelia
December 16, 2023

it was fair. everything was explained very well. it was a pretty good customer service experience overall. More

by GONZALESKYLED
Recommend Dealer
Yes
December 16, 2023

I just waited for my Sienna to be done and it was fast. Ecellent Service More

by Louie.denz
Recommend Dealer
Yes
Employees Worked With
Mike
December 15, 2023

The staff was wonderful but the service took too long. And I had an appointment. It should not take 2 hours for an oil change More

by SERPAS.RE
Recommend Dealer
Yes
Employees Worked With
Jessie
December 15, 2023

The representative was helpful and responded to my concerns regarding my vehicle. I will come back based on the service I received. More

by LDICK3413
Recommend Dealer
Yes
December 15, 2023

Fast and easy to check in with an appointment and Jessie was very nice and very helpful More

by Pjanine04
Recommend Dealer
Yes
Employees Worked With
Jessie Lobos
December 15, 2023

Great dealership, ad great service dept, agent. Did not expect such quick service. Great service agent. More

by Johnj.schenone
Recommend Dealer
Yes
Employees Worked With
Service/ maintenance agent
December 15, 2023

I saw in workshop workers were just using phone instead of finish there assignment/ job , should be done by there promised time. And some of certified Mechanics I see they were taking clients from outside More

by Rm4966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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