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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
655 Reviews

655 Reviews of Hanlees Hilltop Toyota - Service Center

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January 11, 2024

Jenny is always positive super helpful and is always honest with me. I could not ask for a better service person to deal with at a dealership than her. I preferred to work with Jenny so much that I will More

by Tayzell
Recommend Dealer
Yes
Employees Worked With
Jenny
January 11, 2024

It was a pleasure; excellent customer service. Great attention and honest. Right price. I'll be back More

by LAURA.GODINEZ.SHARPLES
Recommend Dealer
Yes
Employees Worked With
Michael (Mike)
January 11, 2024

Liew was very helpful and informative. Liew also was patient with the questions that I had. The turn around time was faster than expected as well. More

by phan.meuy
Recommend Dealer
Yes
Employees Worked With
Liew
January 11, 2024

Mike took care of me and give me my car at the time was promised... More

by salcampos66
Recommend Dealer
Yes
Employees Worked With
Mike
January 11, 2024

Liew was a friendly and respectful service advisor. He appreciated the concern and understood what my problem is with my car. He outlined important facts that help me understand my car More

by DANIELGOLUB
Recommend Dealer
Yes
Employees Worked With
Liew saechao
January 11, 2024

Saechao listened to my description of the issue I was having with our vehicle and properly relayed that info to the technician. The diagnostic he ordered properly identified and fixed the issue. I left t More

by ben.kumli
Recommend Dealer
Yes
Employees Worked With
Saechao Liew
January 11, 2024

My husband took our Prius in to get a new 12v battery. I did spend time with an associate over the phone who took all the payment info, which we really appreciated. Service was quick. Car is running great More

by Jollymelanie
Recommend Dealer
Yes
January 11, 2024

very thorough made sure all my concerns were taken care of Great customer service skills More

by ktipsao
Recommend Dealer
Yes
Employees Worked With
saecho
January 11, 2024

Service good. But your new policy very very poor. I bought my used car with pre paid toyota care for 50k miles and is no longer valid since it is under the origina More

by TREVOR.LEDERGERBER
Recommend Dealer
No
Employees Worked With
I'd rather not say. It was not this person's fault and they did everything they could to fix the issue.
January 09, 2024

Knowledgeable, courteous, and professional Was very informative polite on time Relatively fast notifications informative Nice More

by KSMITH5515
Recommend Dealer
Yes
Employees Worked With
Lire saechao
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