Hanlees Hilltop Toyota - Service Center

I was told my vehicle would be ready on Saturday. I brought it in on Friday. Martha told me that the part had to be ordered. I told her I needed the truck by Monday. She said that shouldn’t be a prob I brought it in on Friday. Martha told me that the part had to be ordered. I told her I needed the truck by Monday. She said that shouldn’t be a problem. She called me Monday and told me that the part had not been ordered And I would have to wait until Tuesday if I’d like just to come back and pick up the truck and not have the work done that’s OK. It was too late for that so I picked up the truck on Tuesday. Very disappointed. More

The woman who took care of me was very thoughtful and the mechanic as well, both answering my questions thoroughly. The mechanic did a great job. mechanic as well, both answering my questions thoroughly. The mechanic did a great job. More

It is well run and appears to be well managed. Everybody is very polite and cheerful. Everybody is very polite and cheerful. More

This service experience was better than the previous few times I had been there. Jesse was helpful with my missing key fob that was owed me. Also he listened to my concern about the key flashing red. times I had been there. Jesse was helpful with my missing key fob that was owed me. Also he listened to my concern about the key flashing red. More

Hanlees Service Rep Jesse handled my issue with professionalism in less than one hour and I was on my way. professionalism in less than one hour and I was on my way. More

Too much labor rate , Highly expensive labor I don’t if you guys over charge or what but that’s so messed up you guys over charge or what but that’s so messed up More

Professional, courteous staff; I trust the service recommendations of this dealership to keep my car in good running condition. recommendations of this dealership to keep my car in good running condition. More

Michael, the service advisor supervisor he was very nice helpful and informative. He is the man in service department. I recommend him to friends and family. helpful and informative. He is the man in service department. I recommend him to friends and family. More

The people are very friendly and knowledgeable about work that needs to be done. Will always come back here that needs to be done. Will always come back here More

Prior to booking my service, your representative confirmed that your office can honor my service contract but when I get there it was NOT honored. I am disappointed. Not to ruin my day, I agreed confirmed that your office can honor my service contract but when I get there it was NOT honored. I am disappointed. Not to ruin my day, I agreed to try your service center. Marinka has great customer service. More