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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
655 Reviews

655 Reviews of Hanlees Hilltop Toyota - Service Center

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November 23, 2024

I think is very efficient for the service, I like it and I definitely recommend it to others so thank you and I hope see you soon More

by Josemanuelruiz1734
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Courtesy Ride shuffle takes too long to pick up the passengers and takes too long to drop off More

by ahmadhussainshah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
November 22, 2024

I spend little bit of time waiting while my car get the schedule service. Awesome 👌 More

by RT_IJER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Had to walk home 4 miles because they kept my car for 4 hours for an oils change. For the first time since 2019 they did not offer a shuttle or any other way home. I was not prepared for this. I couldn’t m More

by poncejesus66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
November 19, 2024

V e r y g o o d j o b everything was great thanks More

by Zahid Aslam Muhammad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liew
November 15, 2024

It's not the dealership. It's about the wonderful worker's. They are awesome. More

by JENNYWILDONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny William
November 15, 2024

From the beginning everyone was courteous and accommodating.. Mike the service manager was thorough and answered all questions. More

by rschuette14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, ?Tanisha in paying
November 15, 2024

Didn’t put wiper fluid in my car but charged me for it. I was very disappointed with the car service. Never bringing in my car. Charged me over $700 and they forgot to do things they were supposed to. More

by Ingrid Bernal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricardo Machado
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Benavides
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Del Rosario
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Leal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Lantican
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ahin Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinosa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rengifo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Quick maintenance work on my car, One hour only and I feel the difference with out it. More

by VICTORINOPASCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

My service advisor was knowledgeable, helpful and friendly. The waiting room is reasonably pleasant with good coffee available. Work completed when promised. The shuttle is a big plus. More

by Paul
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
1
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