Hanlees Hilltop Toyota

Joe Lantican and Jermaine Del Rosario I HATE car shopping. Always feel I'm getting hustled. Joe and Jermaine made it fun and were very patient with my low tech don't want the fancy stuff a I HATE car shopping. Always feel I'm getting hustled. Joe and Jermaine made it fun and were very patient with my low tech don't want the fancy stuff attitude. They showed me all levels of Camry and were knowledgeable about what each model offered. My current car was a 2003 Camry and I wanted to stay with that model. They spent TWO days with me, listened to me complain endlessly about why would Toyota make a car that only plays one CD at a time, never got frustrated, answered all my questions with a smile. They made a painful process that I was dreading into a fun experience. Yet they did their job for the dealership well. I went in there looking for a used Camry, came out with a brand new one that didn't even HAVE a CD player in it. THAT's how good they are!!! And all with a smile and good humor. Joe even explained how I could upload my CD's onto a thumb drive to listen to while I drive now. I felt I was in good hands all the way through. I'd had a couple of issues with your Service Department with my old car, but I feel I'm in good hands with Joe and Jermaine if something comes up with my new car. Without a doubt the best car purchase experience I've ever had. I hope they are still there the next time I need a car. More

Excellent service! Car shopping is not my favorite thing to do, but Joseph made it a great experience! He was very nice and welcoming, didn’t pressure us into making any Car shopping is not my favorite thing to do, but Joseph made it a great experience! He was very nice and welcoming, didn’t pressure us into making any immediate decisions and he was very patient with me! I’d definitely recommend him to anyone else needing a new car! More

Toyota Highlander After visiting the concord Toyota dealership and waiting for 6 hours with no flexibility and a 1 year old. We left and called Hanlees Hilltop and Made After visiting the concord Toyota dealership and waiting for 6 hours with no flexibility and a 1 year old. We left and called Hanlees Hilltop and Made am apt with James. He knew what I wanted going into it and made the transition quick and easy. We were in and out in roughly 3 hours and our experience was fantastic. We will be working with James on any future purchases! More

Stress free experience Erickson made sure all our expectations were met and more! Great experience for our family for we came in and get what we were looking for. Erickson n Erickson made sure all our expectations were met and more! Great experience for our family for we came in and get what we were looking for. Erickson not only researched and look for the right vehicle he also gave us a great deal financially. I would definitely recommend Erickson to other families looking for a car. More

Excellent Customer Service Thank you Mr. Erick Gonzales for helping me to make decision and giving me the best deal ever. Two thumbs up👍👍Great Job.....looking forward to get Thank you Mr. Erick Gonzales for helping me to make decision and giving me the best deal ever. Two thumbs up👍👍Great Job.....looking forward to get my next car😊. More

Great Customer Service Best customer service! I would highly recommend this place! I went to a lot of different dealerships before I came here and I can say from my experien Best customer service! I would highly recommend this place! I went to a lot of different dealerships before I came here and I can say from my experience this place has the friendliest people. More

Top of the word. A very excellent service, so professional, they treated us like king & queen, James & jermaine they are very accomadating, pleasant personality ,they A very excellent service, so professional, they treated us like king & queen, James & jermaine they are very accomadating, pleasant personality ,they got a lot of patients towards to their customers. Toyota needs a lots of salesman like James Benavides & Jermaine del Rosario. Thank you Hanlees Toyota. More

Job well done Compare to the other dealership and the agent that helped us last week , I would say that Hanless Toyota and and the employees especially James Benavi Compare to the other dealership and the agent that helped us last week , I would say that Hanless Toyota and and the employees especially James Benavidez who entertained us has a very good costumer service he explained everything to us very clearly and employees are very friendly . More

High service, transparent & competitive I began my shopping as I did last time with TrueCar. Most of the dealers came back with vague offers that didn't reflect the car I had built out. Ashl I began my shopping as I did last time with TrueCar. Most of the dealers came back with vague offers that didn't reflect the car I had built out. Ashley made quite clear she could beat any offer as I was a returning customer. After wasting my time with the other dealers we made an appointment to pick up the car. It was fast and efficient and left me with a view of how car shopping should be. Ashley is a high quality salesperson who deserves your business. More

She Wants White Hybrid A phone call one Saturday morning from a person working @ Hanlees hilltop. He mentioned a search In Toyota Hanlees website w/ regards to our 2015 Rav4 A phone call one Saturday morning from a person working @ Hanlees hilltop. He mentioned a search In Toyota Hanlees website w/ regards to our 2015 Rav4 LE trade-in value the night before and that my wife was interested to trade it to a 2018 Rav4 Hybri/White in color. He asked us to swing by if we have the time & that he has the suv that she’s looking for. We went to the dealership & asked for James. Right away he went & got the suv from the back of the lot, let her test drove it, explained the new features & couple of hours later took the Hybrid home..It wasn’t on our plan to trade. We’re happy w/ our LE Rav4 but she’s happier w/ the Hybrid. Thanks James Benavides & Hanlees Hilltop Toyota. More