Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hanlees Hilltop Toyota
Richmond, CA
954 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service.
We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 954 reviews
August 17, 2024
Criminals/crooks. The dealership commits fraudulent acts, then tries to cover them up. When pushed, they do the minimum to remedy them. The service department lies The dealership commits fraudulent acts, then tries to cover them up. When pushed, they do the minimum to remedy them. The service department lies over and over again; when pushed over and over again, they back themselves out, level by level. In the end, their subcontractor STILL “cheaped out” on a final, not so minor detail. Absolutely grotesque - intentional fraud, deceit, dishonesty, and complete lack of integrity. A disgrace to humanity, and to the Toyota name and reputation. And everyone who knows anything knows that, and won’t do business with them. Unfortunately, I found out the hard way. Crooks and outright criminals (literally committing criminal behavior). ZERO stars (NEGATIVE 10 million stars). More
by Nowaywilliletyouidme
Verified Customer
July 01, 2024
Highly recommend Thai for our first car purchase. Very honest and patient throughout the whole process. Very honest and patient throughout the whole process. More
by TeeTreeEssentials
Employees Worked With
June 28, 2024
Super helpful. Not pushy at all. And ir was clear they were listening as I described what was critical for me in making a purchase. Not pushy at all. And ir was clear they were listening as I described what was critical for me in making a purchase. More
by MOREDIVA
June 22, 2024
I was helped every step of the way by Lou and the service team. My Lexus was in good hands the whole time and I am greatful for the team fixing my issues team. My Lexus was in good hands the whole time and I am greatful for the team fixing my issues More
by Sánchez.mcbride
Employees Worked With
Lou
June 19, 2024
Quick service not expensive very thorough and informative service writer. I will come back again service writer. I will come back again More
by JENNIEKEISER
Employees Worked With
June 17, 2024
El servicio fue excelente servicio, muy bien atendida por el agente. Su sugerencias fueron acertada el agente. Su sugerencias fueron acertada More
by Sae3641
Employees Worked With
June 17, 2024
En hanlees hilltop Toyota me dan un buen servicio en mi troca me la dejan con un buen servicio troca me la dejan con un buen servicio More
by DODDYF5
