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Hanlees Hilltop Toyota
Richmond, CA
954 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service.
We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 954 reviews
September 05, 2024
I was met cordially by a person placing a service number followed by an equally cordial service person, who detailed my service and noted an intermittent problem on our record. followed by an equally cordial service person, who detailed my service and noted an intermittent problem on our record. More
by glenn
Verified CustomerEmployees Worked With
Martha Reyes
August 31, 2024
I had an appointment at 10 am and my truck did not get serviced until noon . I waited there for 3 hours. It was my trucks first service. My mechanic only serviced my truck for 30 minutes. Only tire rotati serviced until noon . I waited there for 3 hours. It was my trucks first service. My mechanic only serviced my truck for 30 minutes. Only tire rotation. More
by COACHALVEZ
Employees Worked With
August 28, 2024
It was a very easy process. They had A1 customer service, I honestly was a little surprised but thankful. They had A1 customer service, I honestly was a little surprised but thankful. More
by aplus_1972
Employees Worked With
August 28, 2024
Have been coming to Hanlees for a couple years and find I have great service advisor and thorough in their expertise and help. Jessie is a wonderful and friendly person who knows his stuff have great service advisor and thorough in their expertise and help. Jessie is a wonderful and friendly person who knows his stuff More
by Doud
Employees Worked With
Service advisor
August 26, 2024
I don’t think so they do proper work because i have Toyota free service , my car is same condition nothing changed, not good customer service no supportive Toyota free service , my car is same condition nothing changed, not good customer service no supportive More
by SMITH13
August 25, 2024
Cindy always be a niceperson with us thank you soo much for you kindness i for you kindness i More
by cpalencia
Employees Worked With
August 22, 2024
We like working with Mike H. in service: reliable. Knowledgeable. Informative. Experienced. We don't like the turnover rate of service agents in service: reliable. Knowledgeable. Informative. Experienced. We don't like the turnover rate of service agents More
by Maholman
Employees Worked With
Check out staff are efficient and friendly
