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Hanlees Hilltop Toyota

Richmond, CA

4.3
954 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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3233 Auto Plaza

Richmond, CA

94806

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Showing 954 reviews

October 19, 2024

Lew igreat to have him back. I am so pleased with his customer service skills. More

by TUTU72
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep Lew
October 17, 2024

Thai is a great salesman. From the initial inquiry about the car to the actual visit and sell. Answered all of our questions and if he didnt know, he found out promptly. I'd g More

by JERAMERODRIGUEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio M., Alex F.
October 16, 2024

Great customer service and good group of people working hard together to get the job done right. Manager Jimmy Totah is awesome 🤩 He and his staff really care and I appreciate the service they provide! More

by NITAZEPEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Machado
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Benavides
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Del Rosario
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Leal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Lantican
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ahin Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinosa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rengifo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Totah
October 14, 2024

Good experience for my first time going to this dealership . Carlos was very helpful . Excellent worker . More

by sandra.cortez51@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

I like this dealer to do maintenance. It is very quiet place to wait but the building is a little bit old. More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
October 08, 2024

I like your inspection checklist i hope its done properly, ive seen you dont have cars displayed More

by Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
October 08, 2024

They are polite and knowledgeable and make the customer feel like they appreciate our business. More

by CHANSFORMERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Williams, service advisor.
October 07, 2024

James and Sue Cho are the best! This car buying experience was made streamlined and easy! Thank you James and Sue!! More

by Happy Shopper
Recommend Dealer
Yes
Employees Worked With
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

The service was excellent I will come back to have my vehicle serviced again. Thank you, Michael huey was my service advisor; I give him and your entire crew 5 stars. Andrea steptoe! More

by steptoandrea1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael huey - service advisor and the rental car clerk ; every one was very professional and honest. Thank you.
October 02, 2024

Very slow service cashiers are rood last time I was there no body could find the paper work for my car service the say 2 hours and I was waiting for 3 1/2 hours More

by Arturo Gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martha
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