Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hanlees Hilltop Toyota
Richmond, CA
980 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service.
We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 980 reviews
Verified Customer
December 12, 2024
Michael, the service advisor supervisor he was very nice helpful and informative. He is the man in service department. I recommend him to friends and family. helpful and informative. He is the man in service department. I recommend him to friends and family. More
by Mike
Employees Worked With
Michael, service advisor supervisor
December 07, 2024
The people are very friendly and knowledgeable about work that needs to be done. Will always come back here that needs to be done. Will always come back here More
by MSJBVAAMP
Employees Worked With
December 07, 2024
Prior to booking my service, your representative confirmed that your office can honor my service contract but when I get there it was NOT honored. I am disappointed. Not to ruin my day, I agreed confirmed that your office can honor my service contract but when I get there it was NOT honored. I am disappointed. Not to ruin my day, I agreed to try your service center. Marinka has great customer service. More
by MARIVICDAVIS
Employees Worked With
Telephone/reception
December 04, 2024
Very every helpful, thanks a million. I'm coming here from now on. Fast too. I'm coming here from now on. Fast too. More
by W1GR
Employees Worked With
December 04, 2024
Not performances what I expected. Even though they did the repairs but the work are below the standard and I have to argue with them, but still not to happy to serve. Even though they did the repairs but the work are below the standard and I have to argue with them, but still not to happy to serve. More
by clams168
Employees Worked With
December 04, 2024
good good good good super good good good good good good good good good good good good good good good good good good More
by montesnoel096
Employees Worked With
December 02, 2024
This is the worst Toyota dealership I’ve ever encountered. The staff provides poor service, is dishonest, tricky, and lazy. Dealing with this dealership has made me regret getting a Toyota, as it encountered. The staff provides poor service, is dishonest, tricky, and lazy. Dealing with this dealership has made me regret getting a Toyota, as it's the only one close to my house. More
by Muhammad Sarfraz
Employees Worked With
I don't know names
November 28, 2024
Clean and spacious check in and waiting area. Friendly staff. Efficient service. Promptly attended to despite coming early for my appointment. Friendly staff. Efficient service. Promptly attended to despite coming early for my appointment. More
by GMASARIRA
Employees Worked With
Morales Marinca - Service Department
