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Hanlees Hilltop Toyota
Richmond, CA
958 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service.
We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 959 reviews
Verified Customer
September 22, 2023
Outstanding! They met our needs and they worked with what we needed. 100% recommended! I will come back again! They met our needs and they worked with what we needed. 100% recommended! I will come back again! More
by ELIZABETH.DOMINGUEZ05
September 20, 2023
Made an appointment for 7:45am on a Saturday. The driveway was blocked until 8am. Okay that’s fine I guess. Being the 3rd car inline Regardless of an appointment was still about a 2.5 hour wa The driveway was blocked until 8am. Okay that’s fine I guess. Being the 3rd car inline Regardless of an appointment was still about a 2.5 hour wait. This is just for an oil change and a tire rotation. Don’t make all these appointments if you can’t keep up with the customers. More
by Jay
Employees Worked With
Service
September 17, 2023
Great experience with lots of transparency. Thai answered all of our many questions carefully and thoroughly. Thai answered all of our many questions carefully and thoroughly. More
by CATHRYN
September 16, 2023
Horrible customer service in the service department; no accountability just excuses for poor service; second time taking my car in and horrible each time accountability just excuses for poor service; second time taking my car in and horrible each time More
by BLUE_64
Employees Worked With
Service advisor/manager
