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Hanlees Hilltop Toyota
Richmond, CA
958 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service.
We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 958 reviews
Verified Customer
September 30, 2023
Great customer service. ..everyone there is just awesome. I would definitely do business with them again ..everyone there is just awesome. I would definitely do business with them again More
by CLASSYLADYSASH7
September 28, 2023
James Benavides is an awesome sales person! Told him what I needed and come through. Went out of his way to please me and my mom. Even picked us up when the minivan was ready for delivery. Good Told him what I needed and come through. Went out of his way to please me and my mom. Even picked us up when the minivan was ready for delivery. Good job James, keep up the good work! More
by FERMIN666
September 28, 2023
Not really good customer service from all most all advisor . I’m a regular customer and I take my brother car also for the service and they said there was a oil leak and need to change but when I went advisor . I’m a regular customer and I take my brother car also for the service and they said there was a oil leak and need to change but when I went to the place where I bought it from another tomato dealer when I jave a coverage they said their was no problem so hard to believe. Please we trust on the dealers so have a clear and fair service with a good price. They never hove some discount and never send a coupon like other companies. More
by bao.button
Employees Worked With
Service department
September 26, 2023
Excellent customer service. Discussed my needs for my car. Very personable and professional. Received car back sooner than expected. Discussed my needs for my car. Very personable and professional. Received car back sooner than expected. More
by SANDRA_GEMINI16
Employees Worked With
Sheila Garner
September 26, 2023
The service advisor is friendly but the in-store coffee and beverages is not well served. Service rate is high and there isn’t any car wash and vaccum service. Moreover, there should be a checklist walk-th and beverages is not well served. Service rate is high and there isn’t any car wash and vaccum service. Moreover, there should be a checklist walk-through after service. More
by ukyab76
Employees Worked With
Jenny Williams
